September 2021 by Tony Nash
Been a loyal customer Vodafone for the last 25 years maybe I'm very satisfied with the staff I would recommend Vodafone to all my family and friends
June 2021 by Wayne Evans
Went in and upgraded my phone to a S21+ ast week. Was not very impressed with the sales staff - almost rude, very condescending and felt like they judge you - they didn't have the model, stock or colour choice and their default thing is order online... Why have a store?? So had make do with what they had!\\n\\nSo rude, lacklustre staff, I regret attending but needs must!
January 2021 by Damien Beal
After many phone calls to the Vodafone customer service to resolve an issue to no avail, I took the matter up with the manager at the Trowbridge store. The service was outstanding, listened to the issue, found why the issue occurred and resolved it within minutes. Dealt with an upgrade and gave some good advice for going forward. Was extremely helpful polite and friendly. Could not recommend highly enough. I will no longer deal with the poor over the phone customer service that Vodafone is currently delivering , I?ll simply take any future matters up in store. Excellent service
January 2021 by Andy
Big fan of this branch. Great staff and lovely looking shop. Staff always welcoming and helpful.
November 2020 by George Williams
Sat down straight away and got to the point quickly without upselling. Listening in to our customers, staff seemed honest in recommending the right phone for the right person.
November 2020 by Andy Bailey
Got a good deal on a sim for my son
October 2020 by Ray Symonds
Very helpful and knowledgeable staff, well done Vodafone Trowbridge Wiltshire. ?
August 2019 by liam leighfield
No staff to ever see you if you have any issues with voda
July 2019 by david barker
Very helpful assistant who solved my problems
June 2019 by John Mitchell
Very helpful staff.
March 2019 by Adie Clayden
Good luck trying to cancel a contract after the term is up
March 2019 by John Dixon
Extremely helpful staff. Resolved my issue promptly.
March 2019 by Sue Tripp
Upgraded the phone. Staff were very efficient, patient and helpful
January 2019 by Aman Toor
Well, what a helpful member of staff we encountered in this store. I wanted a PAYG for my father in law and needed some advice relating to his particular phone and they were so helpful......I would happily go back and would be confident of good advice.
July 2018 by Mel Shellam
Incredibly poor store management. Minimum staffing, all staff dealing with new contracts and no-one dealing with quick sales. Left queuing for over an hour without anyone coming to see if anyone was not after a new phone. On the upside, polite and courteous when you do get served. Hi see O2 if you want to see how you can manage a store.
