March 2024 by Damian Mitchell
Terrible service, unhelpful and rude staff. I won't be going back and have changed my nominated pharmacy to Boots on the high street - a much more professional service.
February 2024 by Carrie Evans
Staff helpful but lately they are overwhelmed by the amount of patients they are having to deal with. As a patient it can be a bit off putting when staff don't communicate properly. We're all busy patients & staff. We do use the services available from NHS. It is frustrating when staff assume you have not checked everything properly. Assuming we want to collect everything at once is not always true. As I said the staff do their best in a difficult situation.
February 2024 by Sandy
Lovely helpful staff , always have time to talk and help in any way they can
February 2024 by Natalie Rice
Absolutely awful service . I pick my prescription up weekly and a few months ago the pharmacist told me not to get there before 9.30. I said ok but if I have an appointment that day or another urgent matter I may have to come in a little earlier like I did that day which she was agreeable with. The majority of the time I do get there after 9.30. When I got there yesterday around 915 by the time I got to the till it was around 920. I politely asked the chemist Rochelle for my medication only to be told it wasn?t there and they wouldn?t have it until later this afternoon. I live over a mile and a half away from the chemist and said I can?t wait until this afternoon as I was very unwell , soaking wet , in a lot of pain. . I informed her one of the medications I was supposed to have had yesterday so I said right I will go to speak to the Avenue which she then replied oh no don?t do that we do have them we just haven?t made them up yet.? So I said so you do have them then. She then said your not supposed to come in until after 930 which isn?t true the pharmacist had told me try not to get there before 930 , all this time everyone behind me was being served , she then said the pharmacist is doing someone?s prescription come back in half an hour and we will try and have it done. so I went back at 9.50 to be told he?d started on another big prescription and I?d have to wait until he?d finished that one now. I then had to sit there for a further 50 minutes soaking wet , ill and in pain for my prescription to be made up. While I was waiting I had a customer approach me asking me if I was ok as I looked really ill. I believe I was deliberately made to wait a long time as at one point the chemist was empty and why is a chemist allowed to tell you you medication hasn?t arrived and won?t be there until the afternoon but when you say you will go and speak to the avenue as one of the medication I need every day and I was supposed to get the day before she quickly changed her tune and said oh no it is here it just isn?t made up yet ! Is that professional behaviour ?
December 2023 by Kathleen Taylor
Wanted to speak to a pharmacist as I've been having issues with my hearing and in alot of pain, the lady at the till asked me questions and relaid what I said to the pharmacist stood right behind her! Wouldn't come out to see me and told me to go to specksavers and pay for someone to check in my ear ?I chose this pharmacy as online it said they offer health check ups ?Wouldn't recommend.
October 2023 by Lord Scott
Do not go here if you wish to see a pharmacist. The pharmacist refused to see me to give me advice and just shouted at me over the counter. There is no point in the NHS recommending people speak to a pharmacist if this is their experience. Awful. Go anywhere else.
February 2023 by Adam Leitch
Utter Joke!!!If I could give 0 stars I would.Booked 2 Chickenpox Vaccinations, paid a lot of money many days in advance, got there to be told they don't have any vaccine or persons to do it.Boots is around the corner just go there this lot are a bunch of jokers!
December 2022 by Clive Moore
ABSOLUTELY DISGUSTING spent four and a half hours trying to get through on phone yesterday( counter on phone say I made 67 calls ) rings for 55 sec then cuts off , today have made 20 calls still nothing, Terrible way to run a business, no doubt blame on covid like everyone else , can't leave MINUSrating as that's what it deserves no stars but won't let you
December 2022 by Jacqui Hayes
Friendly staff, very helpful, shop clean n tidy, flu jabs done , at time stated, would recommend
June 2022 by Immi E
Friendly staff, willing to help you with any needs. If they will be busy and a little wait they?re quick to apologise and let you know. Nice little shop, neatly laid out. They were quick to help me when I popped in cause I felt dehydrated and dizzy and they grabbed me some water and let me sit in the consulting room till I felt ok. Only thing is it?s hard to get through on the phone line
June 2022 by Will
Not the quickest service, but very helpful and friendly.
December 2021 by Julian Atkins
Love this chemist. Love the staff.They will go out there way for you. Best in Warminster. Would not go anywhere else.Thank you all.
November 2020 by Sue Williams
45 minutes from a phone call to say that our flu jabs were available to receiving the jab. Always very professional considerate and caring. Felt very safe with all the measures put in place due to COVID-19 x
November 2018 by Mandy Jones
BEST IN TOWN BAR NONE !!!
October 2018 by Roman Wojciechowski
Had flu jab by Leslie Wild ,great job and fantastic staff.Many thanks.