January 2024 by ECU Decode
I have no idea why you offer services for collections but don?t, even to the point we receive a message to say collection was attempted yet no one has called here. I hate leaving negative reviews but whatever is going on there the management need a good boot up the rear end..
December 2023 by Sandra Williams
Second week our post has gone to the wrong address, should of gone to spec savers!
June 2023 by Tony Shell
Royal Mail like to make using their service difficult. This site is only open 2hrs a day 8:00-10:00 then 8-12 on a Saturday. How on earth do you expect people to be able to collect from you??? I ask anyone sending me packages requiring signatures DO NOT USE ROYAL MAIL!!!
January 2023 by Simon Slater
Always a great service here
January 2023 by Maria Tor
Short hours to reach to them
December 2022 by Lyn Purnell
Our post lady in Brabant Way Westbury wilts is a star always smiling always chatty and happy we love her
August 2022 by Michael Henderson
Are you having an absolute laugh! What a joke, seriously furious and frustrated to be waiting for signed for, important parcels only to have to cycle 1.5 miles in 30'c weather to be greeted with a revised sign from a few days ago claiming their opening hours have been reduced again!! What an absolute s*** show! How on earth are people meant to collect their parcels when you're barely open! An absolute nightmare - why on earth the parcels couldn't be redelivered to the town centre McColls near where everyone lives and can easily visit, with normal opening hours is apparently beyond the minds of those in charge at the distribution centre. Always mightily unimpressed with Royal mail.
July 2022 by Teegan Tylee
Can't collect a sentimental parcel due to these stupidly short opening hours!!!
May 2022 by T H Pyatt
A) They do have the times on here and follow them.B) Who expects any company to open good Friday!?C) You can download their app, and have any parcel you missed, rescheduled for delivery or taken to the post office.It's not a perfect company, but who is perfect!?They're friendly and helpful.Our posties have always been lovely ????
May 2022 by Sir Edington's this n that UK
Missed parcel card received, didn't think at 11pm when I got home from work that I should go online to look for opening hours of the main delivery office. When I did at 10am the next morning, guess what they ONLY opened 8am to 10am, two hours. Total joke. Why they don't drop at the local Post Office which is open to 8pm is beyond comprehension.
April 2022 by Pen Mir
(Westbury, Wiltshire) It's Good Friday, the website says opening hours are 8am-10am, I arrive at 9:30am, it's closed. The sign in the door says closed Good Friday. What is the point of having a website if you can't keep it up to date. Seriously, a member of staff could of rolled over in bed this morning, logged on and changed it to the correct time, but no! Usless bunch if c-nuts! This company is supposed to be worth billions and they can not operate a simple opening time on the internet.
April 2022 by Francis Keogh
Timings stated on web site are incorrect as at the 27 April 2022. I checked the opening times as stated on the delivery card and it said they were open till 5.30pm on Wednesday. No they are only open 0800 - 1000
April 2022 by Donatello
My parcel was delivered at wrong address today. That's not the first time.
January 2022 by sean demaine
Always closed , different hours every time I go they have changed , only useful if your retired !
January 2022 by Monia Rumbell
Great customer service, always happy to help.Thank You.
