December 2023 by Jayne Gardner
Yesterday I received prompt helpful & service from Mohamed. He even advised that my that my annual subscription covered the cost of an additional HRT treatment! So a big thumbs up for this chemist from me???
December 2023 by tom burton
Appalling service, had to wait about half an hour to buy something as basic and very much needed burn gel for my friend who had burned his hand. Was spoken to like a child. I use burn gel all the time being a chef. Was refused the gel and told I need to take my friend to hospital. Absolutey shocking!!! Never go there! Unprofessional, extremely rude, disorganised and seemingly lacking basic medical knowledge
October 2023 by Alan Proudfoot
Absolute RIP OFF !! Beconase hay-fever spray £13.28 .... struggling to find anyone else selling at > £10.00 let alone best price being £6.72 incl delivery... When asked for refund 5 mins after walking out shop... Sorry no can do.... YOU HAVE BEEN WARNED !!
October 2023 by Jim Storr
The pharmacy closes for half an hour every lunchtime. That's not what the website says.
September 2023 by Foster Bloom
I normally get my prescription online and delivered but over the last yr have had serious delays of certain drugs , and have been rescued quite a few times with this problem by the pharmacy who have been supportive and understanding
September 2023 by Lesley Stanhope
The most inefficient pharmacy it has ever been my misfortune to encounter.For months now we have encountered nothing but problems....no stocks of regularly ordered drugs, phone not answered, queues , etc I swopped to an online pharmacy 3 years ago my husband is now doing the same.Needed an urgent GTN spray and none in.stock for several days.Laughable if it wasn't so serious !Poor staff are getting the brunt of complaints when the manager is the one who needs a swift kick up the backside.....his name I'm told is Mohammed! So hope he reads this .Up your game or you'll have nobusiness at all.....noticed he makes the same reply to every complaint but does absolutely nothing to improve things. Surprised he can get staff let alone keep them ! If I worked there I'd sack the manager !
September 2023 by Judith Bellingham
The staff here are wonderful. They are inundated with prescriptions etc but they always have a smile despite the volume of work.
July 2023 by Myrthe M.
Instead of trying to find a solution and be helpful, they just send you away empty handed. I would have appreciated a little more compassion especially when collecting postoperative medication...
July 2023 by PrinceBarin
Went to collect a prescription but ?closed for lunch?. I don?t begrudge anyone their lunch but won?t risk coming here again.
July 2023 by Keystone People
Great pharmacy very efficient service , I buy my verset perfumes from here too
June 2023 by 666 NOTB
I would give no stars if possible. Despite them regularly having prescriptions for a week they are still not ready when you go to collect. The same excuse every time "it was only sent down this morning so it will be about 20 minutes". Please don't tell me they are short staffed as they most certainly are not. It is more like the so called person in charge is on a personal call and is not doing what he is supposed to be doing, WORKING!
June 2023 by Obsessed Flyfisher
I would give no stars if possible. Despite them regularly having prescriptions for a week they are still not ready when you go to collect. The same excuse every time "it was only sent down this morning so it will be about 20 minutes". Please don't tell me they are short staffed as they most certainly are not. It is more like the so called person in charge is on a personal call and is not doing what he is supposed to be doing, WORKING!
April 2023 by Richard Lambert
I?ve been here many times as I live in the village. Every single time I?m made to wait 20 to as long as 45min for a prescription after being told it would be ready over the phone. I came in one day for an epipen as was made to wait 45min. Why?
April 2023 by Heather Duncan
Terrible at getting medication. Both HRT - they have been owing me patches for over a year- and blood pressure meds. Uncaring about how many times you have to go back because they don?t have stock.
March 2023 by Stephen Lloyd
So long as you order your pills a week in advance you should be ok. They frequently miss items and have even duplicated items, due to poor process control. Till staff are polite but clearly stressed by lack of managerial process and communication. Closing for lunch doesn't help when every other shop is open.
