Had an accident with my phone so was worried about accessing everything and using old phone until new one arrived and just want to say that Jacob was amazing and his knowledge and customer service is excellent. Thank you Jacob you are an asset to the ee shop
July 2023
Beware terrible network reception. Seemed ok when I first joined the network but for months now I've had calls regularly cutting out, endless buffering on the TV (I use mobile hotspot) and Zoom calls freezing. Totally unusable. After 3 hours on the phone to customer services and engineers they won't let me leave the network... read full comment
May 2023
Brilliant customer service from Chris and Beth today, showed me amazing deals, and helped me feel like I’ve finally found a phone contract deal, that best suits my budget. Both very welcoming and friendly couldn’t be a more happier customer! :)
The EE store located on the High Street, Bromsgrove offers a next day mobile phone repairs for customers on any network. The repairs are manufacturer (Apple, Samsung, Google and Huawei) approved, so you can have peace of mind knowing your warranty and personal data are safe. The store also offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.