March 2024 by Spice Bateman
Drive through staff gave us zinger meals when asked for tower meals which was a very unpleasant surprise as neither of us can tolerate spice at all. Other than that the staff were nice enough.
March 2024 by Pooman
It?s called fast food , but we had to wait ages to get our
March 2024 by king kaiju
Family brought home a bucket meal for lunch. Had 2 pieces of chicken (Leg and breast pieces), fries and Kansas bbq dipped bites and after 2 bites it tasted foul. The skin on the chicken was incredibly greasy and tasted of old oil, the meat itself tasted like nothing and needed more salt which shouldn't be needed as KFC is already very salty. The fries also tasted bland and had the same old oil taste. Reminded me of something you'd get at an old burger van. The bbq dipped bites were drowning in sauce, the sauce to chicken ratio was 80% sauce to 20% chicken and the sauce tasted horrible. After one bite it felt like I was chewing on a cigarette. The only redeeming factor was the gravy since it was the only thing that had some kind of taste but even then it was watery and sad. I can't properly review the service and atmosphere but given their track record it seems like nothing has changed after multiple years.My advice to staff is to CHANGE YOUR COOKING OIL.
March 2024 by Tracy Barnard
Discussing
March 2024 by kim Hatton
Food was quite good. Service was great. Too crowded.
March 2024 by Mark Pullen
Very rarely get orders correct very frustrating
February 2024 by Eileen Swift
Good food. Good prices. Good staff.
February 2024 by Charford Bromsgrove
Been here few times food disgusting fries are to spicy burn throat out over priced for terrible
February 2024 by Lord Duke
I've visited the KFC in Bromsgrove a few times now, and my experiences have been fairly average. The food quality is what you'd expect from KFC - reliably good, satisfying those fast-food cravings. However, there's an aspect of their service that's been a bit of a letdown for me, particularly with the drive-through.On several occasions, I've found that items were missing from my order. It seems that there's a tendency for the staff to overlook parts of the order, which can be quite frustrating, especially if you're taking the food home to realize later. While the oversight might be understandable during peak hours due to the rush, it's an area that definitely needs improvement.Despite this, the staff have always been friendly and willing to correct any issues once pointed out, which is a plus. If you're using the drive-through, I'd recommend checking your order before leaving. Hopefully, with a bit of feedback and attention to detail, these issues can be minimized in the future.
February 2024 by phil c
Stopped coming here three years ago due to orders always being wrong and general poor quality compared to other kfcs. Thought I'd try it again thinking well it's been 3 years, it must be better now. Surprise surprise food was missing from my order, gravy was like water and the chips were stone cold. Maybe if the women inside wasn't too occupied talking and watching tiktok videos with the deliveroo driver then my order might have been accurate. Honestly embarrasing, how has it not improved in three years? How is it still open and trading? Emailed head office to see what their thoughts are. Back to redditch kfc it is...
February 2024 by Alan Harris
Take away food was
December 2023 by James I
I mean...I don't really know where to start. As an Uber driver who delivers for them, they're awful. As a customer who buys firm them, they're awful. As a resident in Bromsgrove, I'm actually embarrassed for them. They need to close it and change it to something else in truth. The staff have been rude to me in store, ignored me many a time as both a driver and a customer and when items were missing from my order...not once but twice...I had very little sympathy and an audible grunt down the phone. Just avoid it.
November 2023 by Donna Grazier
Service was shockingly bad. The member of staff had no knowledge of how to process an offer voucher and was very dismissive when asked for help. The store looked grubby and in need of a refit. The food was awful.
October 2023 by Ilusha M
None of the machines worked and my box meal wasn't in a box when i asked the staff about it they took me to the back and beat me relentlessly then they spat in all my food.
October 2023 by Claire Payne
Delicious food we had the bbq grilled wrap. Highly recommend. Friendly staff. Welcoming. Worth a