March 2024 by peter powers
It still serves good coffee, although I don't like the cups they use.It is a little shabby also, a bit out of date and looking tired. Needs a serious update .
February 2024 by canoerichie1
Abit over priced, but good location, now has stuff competition with the vegan cafe open top of town, I'm not a vegan but it has a great ambience..
February 2024 by Simon Harding
Super cup of coffee,but had to wait for ages....
January 2024 by Grenville Bradder
It's OK for a chain coffee shop, better than most. Somewhat in need of redecorarion and a damn good clean. As ever the toilets are disgusting.
January 2024 by Anon2
A well managed neros but can be difficult to find a seat at peak times.
December 2023 by Littlemuff
Our first time for using Caffe Nero in Great Malvern. As usual, great Coffee and Cortado. Special mention to one of the Baristas - she 'welcomed' us into the Cafe, smiled and was very helpful - a 'credit,' as we hardly ever get that sort of welcome at most other places.
October 2023 by Chrste
They claim to be "best espresso this side of Milan" they are not even best espresso this side of Australia !! I In fact they are on this claim just abject liars. Serving a small espresso coffee in a large cup makes the drink go cold even before one could get back to a table. They table itself could have done with a proper clean as well. This place is awful I will never go again !! If trainers and managers of café Nero want to see how good coffee is made go to Buongiorno Café in Evesham, they know just how it should be done !!
October 2023 by Sharon F
My mum & I had lunch at Cafe Nero Malvern Retail Park today. The service and quality of the coffee and food was good as expected, however, the environment was far from comfortable due to the ridiculous level of air conditioning, it was like sitting in a fridge! I mentioned this to a member of staff who told me that it needed to be at that level because it was so hot behind the counter for the staff. I pointed out that surely the people that matter are the customers, he didn?t disagree, but explained that he was unable to do anything about it. It isn?t the first time I?ve mentioned the situation to the staff there. It was actually much warmer outside today, it was 17 degrees outside! What on Earth are the management thinking?? I won?t go again unless the situation is addressed.
September 2023 by Mich Medals
Friendly
July 2023 by Clare Wells
The coffee is always large and hot!
July 2023 by 857geoffh
Freshly made, good tasting coffee. Friendly, cheerful staff who were constantly clearing the tables. Comfortable seating with some interesting pictures on the walls. Can certainly recommend dropping in for, at least, a drink if not more. An added bonus is that it's dog friendly.
July 2023 by Robert Neal
Good coffee and food plus child,dog friendly
June 2023 by Doris Ward
Friendly team and they adore dogs!!
May 2023 by badwolf90s
I?m unsure of the woman?s name but there is a middle aged woman with short grey hair who is an absolute disgrace to this place. On both occasions I have visited Malvern she has ruined it both times. Not filling up the drinks to the full amount, like the extra milk would of came out of her wages and when she misheard my order and I asked for it to be rectified, she was rude and tried to make me feel like I had made the mistake? Like, I don?t know what i?m going on to order. Negative energy all round and when I visit Malvern again and fancy a coffee, I will look through the window and if i see her behind the counter, hello Costa Coffee.
May 2023 by jon pratty
Caffe Nero in Church Street, Great Malvern, is a popular place for coffee in Malvern, though Faun, on Belle Vue Terrace, is much more attractive in terms of food and atmosphere.
