November 2023 by Daryl Evans
They are fantastic , very good ,and thank you ???
November 2023 by Sandra Edwards
My friend had a stroke because his medication was not delivered on time. Also mine is never on time. Cohen's assistant told me she didn't care,
October 2023 by Pat McCabe
Dreadful experience with repeat prescription delivery every time. When I phone, the line is engaged or I get cut off when it rings (51 times today and counting). Call back not being replied to. Downright rude and unprofessional. An answerphone would be useful, at least a response will happen at some point.
October 2023 by Daniel Slaughter
These guys don?t even deserve a star.No stock of vital medications and zero understanding of patient needs - ie: we need the gp or (in my mother?s case), a consultant prescription to be fulfilled. It?s not difficult, surely! It?s appalling service. Especially given it?s a repeat prescription situation and therefore, demands stock management.Avoid this place if you can and if you can?t then be prepared for a shambles. Would definitely NOT recommend!
October 2023 by Lesley Jones
I phoned cohens today 28th October, Anna helped me with a prescription I needed urgently, thank you Anna
September 2023 by Steve Branford
USUALLY NOTIN STOCK,HAVE TO ORDER.THEN SUPPLIERS HAVENT GOT ITEM.HAVE TO GO BACK TO RECEPTIONIST WHO WILL GET SOMEONE TO CALL YOU .SOMEONE FROM SURGURY CALLS AND SAYS YOU CAN COLLECT THIS AFTERNOON.WENT BACK NOT IN STOCK ,HAVE TO ORDER . READY IN 3 to 5 DAYS.PRESCRIPION OFF GP TAKES A WEEK,!!! EITHER KILLED OR CURED WITHOUT PRESCRIPTION IN THAT TIME???
September 2023 by Kayleigh
This pharmacy is really bad never got my meds waste of time
April 2023 by Sarah Westwood
One star for one speed..... snail! Oh, and never have stock of whatever medication you've been prescribed!
January 2023 by John O'Connell
Always a queueSlow serviceNot joined up with what doctors saying prescription available, but chemist has no records
December 2022 by William Armstrong
This chemist only merits zero stars. My doctor told me that he was leaving a prescription on Friday. I ring them up Monday morning and they say it's ready for collection. My wife goes in two and a bit hours later and is told that it won't be ready until after three on Tuesday! I ring them up. After an age, the phone is answered. I'm told that my wife should have said that I'd been in touch and that the medicine is indeed ready. I ask what relevance that is, either it is ready or it's not but no proper explanation given. My wife being in the area again, revisited the next day and was told, can you believe, that the prescription was not ready! A man at the back then confirmed that it was! By the way, this outfit dispensed the wrong medicine for me about six weeks earlier. AVOID THIS PLACE AT ALL COSTS!!
August 2022 by Andrew Kirk
Dismal, unreliable, rude and under staffed - Lloyds Chemist is Perfect.On many occasions I had to wait long periods to get my prescription set days before. I?ve been told it hasn?t been sent. Asked in the doctors why it hadn?t been sent to be told yes it has. Chemist the say oh it?s just arrived. My partners had the same treatment. Told they had it, wait 25 minutes then told no we don?t have it and sorry but we?re closing now. Truth is they have too many customers to handle, always massive queues and so May people complaining about the service you get and one girl behind counter said we are massively under staffed. so now I?m trying somewhere different.
July 2022 by andrew skidmore
Called in to collect much needed medication this afternoon. They we really busy but we were met by a lovely fresh faced cheerful young lady called Isabelle. I could see another member of staff who was not handling the pressure quote so well. I do realise how much pressure they?re under but more like young Isabelle please. 10/10
July 2022 by David Mahan
Absolutely rubbish pharmacy, diabolical service.I don't know why they have a telephone at all because they don't answer it. Long queues, out of stock medication. When your prescription is filled they are supposed to text you for collection, they don't always. They sometimes give you the wrong strength of medication and they can take over a week to fulfill your prescription.I heard nothing after a week, so called round. After checking my details (which seamed an eternity) they came back to say they had no record of me going there a week before and verbally requested my prescription.They claimed my Gp had not signed my prescription, Gp however said they hadn't received a request. There was another patient in front of me with the same problem.
June 2022 by Siân-Marie Woods
There?s is always a queue most time out of the door, you wait ages then get home to find half your prescription missing and then call them for them to then say things are not in stock, you then wait even longer (1 week) for a telephone call that doesn?t happen, before you have to just go back and wait in said queue again to pick up medication that should have been given to you days before?.I would rather travel to another chemist that use that one again. It is far from convenient and very disappointing
June 2022 by Stuart Devons
Always a massive queue for this pharmacy.No ability to drop off a prescription for collection later in the day, you still have to stand in the same queue as the people waiting to collect medications.They Never answer the phone when trying to ring to see if a prescription is ready to collect.The opening times on Google and the NHS website are incorrect.Clearly a poorly managed business.The only good thing about this pharmacy is the staff behind the counter who are always friendly and helpful, even though they are always very busy.
