January 2024 by PAUL JENNINGS (Jenks)
Been into store to take electric scooter in for repair after trying for 5 days to book it in via halfords website/customer care line.Service in store was of a high standard booked scooter in left it with them was told it would be ready next day but the managed to fix it same day so very pleased with the service.I would highly recommend the scooter care package they offer as it pays for itself in the long run.Would have gave 5 stars but customer careline let them down
December 2023 by Susan Clarke
Couldn't have been more helpful and pleasant......very professional ..highly recommend they replaced my battery .thankyou halfords!
December 2023 by Dave Collins
Excellent courteous quick very pleasant lad that changed my battery will use again if necessary
December 2023 by Claire Farmer
Excellent service just took a few minutes to change my bulb
December 2023 by Hayley Shoring
Rushed off their feet but still very professional, pleasant and helpful
December 2023 by Stephen Joseph
Got a headlamp change and Ali topped up air pressure in a tyre for me. Superb service from Ali, very pleased and will definitely return. Thank you!
November 2023 by Laup Nangad
Incredibly impressed by the speed with which the Halfords guy changed my headlight bulb and did it all by feel. Will use the service again and recommend it .
November 2023 by Susan Hunter
STEVE fitted a car seat for me today, he fully checked all elements of the car seats and gave a indepth demonstration - i was extremely happy with the service i received and would 100% recommend yourselves
October 2023 by Ann Green
Came in today to have my rear brake light bulb replaced, had both replaced, the guy did a free check on tyres, oil, screen wash, which was absolutely fine. Then went to pay for the bulbs which cost me only £3.69 then I was charged £9 for each bulb to be fitted. How do you justify that. Now I've seen how it's done, i will do my own next time. And I'm a 67 year old pensioner.
October 2023 by Neil Garradley
Bought a bike £250.00.On the day of collection the bike was not booked in for assembly which I had requested. Then I had to go back as the mudguards were not fitted.The bike is also scratched through carless handling. The staff don't care . Halfords don't seem to like a honest review I received an email informing me my honest review had been taken down. A company you can add to your list of a don't care attitude.
October 2023 by Calista Crosfield
Popped in on an Friday evening to get an new battery and to have it fitted there and then and was also offered the free 10 point check as part of Halfords Motoring Club perks (the the ordinary level membership not paid for). Sorted efficiently and promptly, screen wash topped up, wiper blades checked, bulbs checked, tyre pressure topped up, battery replacedand fitted. Would use again.
October 2023 by Nick Phipps
Tom in the bike department was great sorted my new bike out and the team put it together a day earlier than I was expecting very happy and will go back
October 2023 by dragonh34rt ?clipz83? WaiT
If you have or haven't got knowledge of transports, they will help you!! Products are pretty cheap!! Compare to others
September 2023 by Neil Hardwick
Changing my stop light bulb looked to be very complicated, so I decided to have one fitted at Kidderminster depot. It was quite difficult but the work was carried out very efficiently.
August 2023 by ken round
Going there makes my blood boil. A simple click and collect so I can be in and out asap. Met by some scruffy looking kid behind a counter who has no interest in the job and greets you with " Alright", a grumpy face then looks away. What happened to shop training, meet and greet. What happened to "assistants".Yes I am alright thank you, seemed to baffle the brains of the mooron.What's the point in sending me an order number if you don't want it ????.It's click and collect, who else would have my order number ????.I'm not really happy coming to Halfords let alone stand there while some dope on a counter learns to put a name into a computer.Management? Leadership ? Training ? Standards. I give up !.
