January 2024 by Sam Winslow
The customer service in this place is appalling! Went in with my 2 sons as they were after a new football, I spoke to 5 different members of staff and ALL of them couldn?t be bothered to help. Either too busy to standard answer ?no we don?t have any of those? instead of actually going to look for me. This is the exact reason why retail is on the floor and why I much prefer online shopping!
October 2023 by Sarah Guppy
Nobody bothers to answer the phone
October 2023 by Peter Britten
I've had a frustrating experience here in the past. I always go back to make sure it's not habitual or to see if there are improvements. I'm happy to say this store seems to have sorted their staffing problem. It's running well. Tills manned shelves stacked and floor staff available well done guys
October 2023 by karl slater
Very poor service 15 minutes waiting for some help just to be told no we don't have size and can't help cause it's my lunch break then just walked off and to be told just go on line and shop there better than the shop and not in shop..!!!!!
August 2023 by Deborah Preece
Really disappointed ,try and find someone that works there ,is pretty impossible,when u track someone down .they fetch a pair of shoes for me , when I opened the box ,they were not the same style or colour asked for ., Had to find staff member again to be told ,just leave them on the floor, I tried to ask if they had the ones on display that I wanted , the reply was ,that's what the Wearhouse gave me ,and walked off . The queue to the till was 15 deep , no staff very poor service ,I walked out without being able to by the shoes.
June 2023 by Lost Man
Spots Detect on Kiddurmunster is sometimes ok. Pardon ? No Mary, my smell checker on me phone isn't Worthing.It is titally tucked ! !!
June 2023 by Charlotte Pearson
Really good selection of sports clothing as well as other clothing as well. Really good selection of kids and men's trainers.My one complaint is that the women's trainers aren't great
May 2023 by David Chaytor
I tryed to buy a pair of football boot's size 8 /8.5 no boot's we looked at not in stock looked at about 7/8 pairs of boot's my lad is not very happy
April 2023 by Andrew Welsh
Bought trunks and realised they were not needed they would only offer credit instead of a refund even tho I bought day before. When I took all the receipts I had been give back In to claim credit they said the credit receipt was not one of the ones I had so they couldn't honour it. Think they give credit knowing there will be problems and that 50 of all credit will not be claimed just seem very anti consumer
April 2023 by Chris Dunnington
Too hot. Turn the heating down!! It's ridiculous.
December 2022 by Colleen O'Brien
think some of there staff need training in customer service, i went to return an iten ...unworn, not even tried on but i wasnt allowed a refund, so thats lost money has i dont use the shop and wouldnt want to if you cant even get a refund, never heard of that one ?
December 2022 by Cloud
It's ok if you know exactly what you want and you can find a bargain but the shop is not that well organized, no advice or help available. I prefer to use it online.
December 2022 by Robert Felton
Good prices,very helpful staff,especially young man from scotland
October 2022 by Jo Banks
Thank you Matt, kidderminster branch -you have stood out to myself today as a good staff member of the shop, I feel you are an asset to the branch, your knowledge and explanations about the type of running trainers you sell was very helpful today, your clear interest in myself as a customer was refreshing, you've made a difference to me deciding to make purchases today from the kiddi store
October 2022 by Wayne Brown
Friendly staff and good value
