October 2023 by Helen D
Service ok, but due to short staffing, only offered takeaway cups which were too large for a flat white and server put far too much milk in to top it up. Atmosphere leaves a bit to be desired, most chairs uncomfortable to sit in as far too high off the ground. The bench seating (the only comfortable seats) was covered in stains, which isn?t very appetising.
September 2023 by Emma Surtees
Popped in this morning to grab my morning coffee. The poor girl was on her own taking and making orders and the line was constantly 8-10 people deep. She was fantastic and kept her cool but I?m disappointed that Costa would leave a young member of staff on her own all day. And on a Saturday; the busiest day of the week. Poor management
July 2023 by Margaret T
Purchased a cup of Cappuccino and a latte both had very little coffee flavour and were not at all enjoyable, also they were not very hot. I have never paid so much for two small coffee?s which I thought very overpriced. This was a rare occasion to visit Costa for coffee and feel I will be very reluctant to do so again.
June 2023 by scorpioladyuk
Coffee was lukewarm , no wonder the place was empty , got some bad reviews, and the app never loads up when you need it
May 2023 by Flo
Staff can't do enough for you ! Excellent customer service.
March 2023 by Zayd Mohamed
very shoddy, rude and abrupt customer service. Does Costa bother screening staff for a presence of a personality? lamenting Brexit ... Again!
December 2022 by Elizabeth Wilson Scott
Disappointing trip this time. Lots of staff behind counter but very slow service. Really disappointed with Toblerone latte, left 3/4 of drink as it was vile.
December 2022 by Danielle
I love to sit here with my coffee and read. It's just a nice vibe and everyone there is just so friendly.
December 2022 by Andy Munro
Usual Costa experience. Very familiar and everything as expect. Recommended.
December 2022 by Jeff Bulled
Just a Costa but pleasant enough and the coffee was really nice.
October 2022 by Rhys Adams
We went in twice over the weekend of 15/16th October. Service was really good on both occasions and coffee made to our awkward tastes.We had cake the 2nd day which was fresh and tasty. Worth a visit for a nice coffee and some cake.
September 2022 by Michelle Abdullarahman
Absolutely poor customer service went in at 10.30 Sunday 28th August asked for a choclate twist to be told they'd sold out I asked either Laura or Sam have you none at all only to be told we have for tommorow but if we open the pack for you we'd have to chuck the others away !! To which I replied well if you've sold out already why would you need to chuck those away you would surely sell those! She then replied im not the manager I don't make the rules ! After spending £20 plus on 2 occasions and they can't give customers what there asking for even thou they had them couldn't open a packet then there was a lovely lad called Andrew who seemed to be doing all the work while they were moaning about him ! Which I wont repeat as to be honest was un called for and nasty considering he was working with them were team spirit ! Also it was absolute filthy in there tables dirty coach had all crumbs when my husband approached her to ask why it was so dirty she said ive only been here for a hr I havnt had time !( no not when she's talking about other members of staff ). Treat customers right and there be back no other costa has a problem only yours filthy place and staff to accommodate the customers !shocking won't be going again !! I'll stick to the costa in my own city much friendly and accommodating.
September 2022 by Jacqueline Such
Service OK went at a busy time, premises needs a good clean/refurb...
July 2022 by Bob Granger
Very slow being served ( a long wait in queue) 4 or 5 staff behind counter but Very slow service. When eventually served, coffee was weak & poor flavour ( I'd asked for extra shots!) I'll not be going back there again.Ambiance is about the same as airport departure lounge!
July 2022 by Jen Skeffington
Friendly and helpful staff, delicious options for food and drink. Child/baby/breastfeeding friendly
