September 2023 by alex jones
20 minutes waiting to be served - just walked out
April 2023 by Michelle Letley
Shop staff & post office staff grumpy & unhelpful.Plus parcels dissappear
October 2022 by Sandhu Sabh
Sent a parcel form here the receiver never got it, if only I had read some of the reviews before I would never waisted my time with this post office
July 2021 by Sylvia Clarke
Main shop staff lovely.......post office staff could be more helpful.I did a return and filled in all relevant sections only for the lady behind the counter to cross it all through with no explanation.Just feel they could at least explain.Parcel never did get to company.Not a great experience.This is not a false review.
July 2021 by Karen Lowen
If I could give zero stars I would. We have no end of difficulty with posting items at this post office over the years. In the latest incident a young member of my staff was treated very rudely and our post declined. The staff here are often rude and ignorant of the rules set by the Post Office. There is an excellent sub post office just a little further on the Pickersleigh Road, so I would recommend that you forget setting foot in through the door here and venture there instead.
July 2021 by Lauren Frater
such rude staff, you find yourself waiting for them to get off their phones before they serve you. i never have any trust that they?ve done something properly. i suggest you guys sharpen up your reputation as it?s not very good. most residents of malvern go out of their way to go to a different post office. will now be doing the same:)
July 2021 by Rebecca Walters
Excellent Service received today. The ladies behind the counter couldn?t have been more helpful. Shocked to read the previous review, my experience couldn?t have been further. Thank you to all staff who have been working tirelessly through the global pandemic. Keep up the good work!
July 2021 by Liam Green
If i could give 0 stars i would. JULIA. The woman who usually works at the post office is incredibly rude. She refused to bank work money. This is one of the few places to go where i can take it now most of the banks are closed down in malvern and she point blank refused to bank it for us. She also refused to provide me proof of posting for a few letters. After having a discussion on asking her why she told me she refused to do it because it doesn't earn the post office any money. If you want to actually bank some money or even send some post o suggest you look elsewhere.
July 2021 by Carol Byrne
After reading the reviews I wS very shocked.....I have always find the staff very helpful and obliging and nothing is too much trouble, if I could give 10 stars ? I would.Keep you the good work.
July 2021 by Iulian Florin
Amazing thanks for the staff very helpful and professional nice support from them and tree nice ladies who's working there they help me with my problems very calm very friendly and I will come back soon
May 2021 by Karen Lowen
Shockingly rude staff in the Post Office. We have had so many issues over the years that I ask my staff to avoid going here and I will never do so personally. I rarely leave negative reviews as I am a staunch supporter of local business but I can't condone the amount of upset that the staff at this Post Office continues to cause.
May 2021 by TurlandCo
If I could give zero stars I would. We have had enormous difficulty in using the Post Office here over the years. In the latest incident a young member of my staff was treated very rudely and our post declined. The staff here are often rude, as you will see in other reviews, abrupt and generally unpleasant. There is an excellent sub post-office only a short distance away in Pickersleigh Road, so save yourself a bad experience and venture there instead.
May 2021 by RogerH-316
The good thing is that this post office opens at 8am. The bad thing is the level of customer service. The staff are rude. It?s as though they do not want to be there. Never again will I use this post office when there are other options nearby.
March 2021 by Kate D
Quick service. Shop sells statationery, magazines, newspapers, greeting cards, biscuits, cakes, crisps, chocolate and has tea/coffee dispenser.
September 2020 by Kam Shiu
I'm looking a house name "DOMUS" within your postal area. I like to revisit my friend live there. Can you give me the exact address of this house? thank you very much. K. Shiu
