July 2022 by ITZ_lillie__2498 Lillie_92648
Very helpful and friendly staff clean and comfortable to relax and enjoy your coffee ??
May 2022 by Harry Heathfield
I was in Redditch for the day and had time to kill; I sat in this Costa for a couple of hours, drinking coffee and watching Netflix off the wifi. The service and facilities were up to the standard I expected; the staff were friendly and accommodating?a good selection of seating and all the usual food/drink options.
August 2021 by David Bassou
Just witnessed a customer be completely ignored by a tall male member of staff whilst he carried on his conversation on his mobile phone. Even though the customer very clearly requested assistance the member of staff just ignored him. Even after said gentlemen aired his distane quite loudly he was still ignored. Appalling service from a so called service industry. Lazy staff should have known better.Cudos to the female staff member who stepped up.
July 2021 by h gall
Highly militant staff member re Covid guidelines. The male staff member at around 11am on 4/9 seemed to highly enjoy telling an older who entered through the 'wrong' door that they must exit & re-enter through the 'correct' door. He was equally arsey over queuing distances. We weren't asked for our details for track & trace purposes though (presumably because that would have meant doing actual work rather than bossing people around).
July 2021 by Naz Nazarali
Nice an chilled indoor Costa. Otherwise all the same...Good service and good level of cleanliness.Easy service, no issues.
October 2020 by Elliott Brown
One of two Costa's in the Kingfisher Centre. They are safe. Track and trace etc. WiFi.
September 2018 by Liz Harper
Had two small teas and could not drink as the tea pots were so dirty. When we raised this with a staff member she commented to her colleague "she wants a refund because she's 'grossed out' by the tea stains". No apology and the implication was that we were being unreasonably fussy. The pots were just filthy as we were able to wipe of some of the grime. Won't be going back.
July 2018 by Ciaran Doyle
It's a shame as I've been before with no issues, but on this occasion I was disgusted!
I had a small mocha frappe, and removed 7 pieces of white plastic from my mouth and saw 2 more towards the bottom, no idea what I swallowed.
1 would be unacceptable but this was a joke and was only a small!
Really bad!
July 2018 by Peter Downes
Big Costa Coffee fan, best value for money and great tasting coffee, wish some of the staff would look more cheerful though.
May 2018 by Shannon Gunnell
Used to love my large iced fruit smoothies but there not selling that no more because of sugar tax how stupid guess ill be going to Starbucks from now on.
May 2018 by Dame And That Game
Staff rude, and are skanking ya with ice fruit smoothy charging for large and giving you medium just minging avoid and go to cafe nero