March 2024 by Dennis Moore
Thank you for good service
March 2024 by Joshua Ayoade
I have to give this store 5? for an awesome customer service. It was one jokes after another whilst I'm being looked after. All my questions were answered well. Hat off to Geof and Steve.Having both of them on shift together does the trick....
February 2024 by Dave Allen
I bought a king size Flaxby Master Guild 6950 mattress from Dreams and after the first night it had deep permanent depressions on it around our hips which got deeper and more defined every night until after 12 nights it was too uncomfortable to sleep on and I asked for a refund as it wasn?t Fit for Purpose which seem as though it would happen then the run around started.It looked like it was 12 years old not 12 nights, depressions and wrinkles so bad that you couldn?t give it away, shocking for a £1,999 mattress.As an Own brand Mattress from a well known manufacturer you would have thought one of them would be keen to get it back to find out what went wrong unless they already knew they had a problem and what caused it.I tried to post this review on the Dreams website but it was rejected, looks like they only want 5 star reviews.
February 2024 by Thelma Looker
Very helpful staff good parking facilities
February 2024 by Susan Barnett
Every bed to meet all your needs for comfort. I spent ages in there. All the staff are so helpful and patient answering all your questions.
February 2024 by Dawn Crowley
Thank you so much Steve for helping us both out,for a king size bed, that feels and looks so comfortable, really do appreciate your help, outstanding customer service, we had a great afternoon with laughter as well , looking forward to finally having a good night sleepThank you Dream team
January 2024 by Thomas Cross
Always great customer service here .Nice big showroom .
January 2024 by B and N
Great service from the staff. No pressure just great advice.
January 2024 by brian allen
Excellent experience, Geoff was very friendly ,helpful, and kind . Would recommend dreams to anyone.
December 2023 by sue lewis
Just a word to the wise. Don't follow potential customers around the shop. If we've made it clear we're just browsing, then we are quite simply, just browsing. We're more than capable of finding what we want and coming to find somebody for help when we need it. We were interested in purchasing a mattress today but when the sales person would not leave us alone, we got so irritated we couldn't wait to leave. Potential sale lost. Please be aware when you're being too pushy and irritating.
December 2023 by Jon Hutch
Just bought a new bed and mattress. We were looked after by Stephen who couldn?t have been more helpful. A very pleasant shopping experience
December 2023 by shaun edkins
Very friendly staff with good product knowledge wide range of beds/mattresses in stock for you to try at all ranges of prices.
December 2023 by James Simpson
Salesman was very helpful in our purchase Mr Hackett
December 2023 by Sue Hall
A pleasure to buy our new mattress at the Redditch branch. We were able to get a variety of mattresses to choose from after being assesed on the sleepmatch bed.Our assistant, Steve, was very friendly and helpful and made us a coffee while we relaxed and tried the mattress we went on to buy.Looking forward to delivery day!
November 2023 by Darcey Gannon
Very experienced staff good advice brought a new mattress, thanks Steve.