June 2023 by Judy Appleby
It is rare to find a Company these days who put customer service before all else - but Windsor carpets is one of those rare finds. From the moment of my initial enquiry in the showroom to eventual fitting, every aspect was covered by professional and friendly staff. All staff including the fitters are polite, courteous and great ambassadors for the company. Thank you all for a 5 * service.
April 2023 by Lisa Brookes
Excellent service from Kevin when measuring up and advising on different flooring. Flooring was delivered as quickly as possible and both fitters were punctual, friendly and professional. My new flooring looks amazing, my husband and I are really happy.
March 2023 by Jayne Campion
Great service, lots of choice and we received great advice from Kevin.
October 2022 by Gemma Boughton
Fantastic service from start to finnish. Really helpful sales staff; guided to a product to suit my needs and budget. Spoken to with upmost respect. I'm extremely happy with the job done and the lads that did it. Many thanks to all.
September 2022 by S O'Hara
Absolutely fantastic service! A lovely showroom with plenty of selection, great advice and no pressure to buy. Just had my whole house carpeted in 3 stages, and would very highly recommend Windsor Carpet. The sales team are professional and friendly, as were the carpet fitters who are fast but make sure their work is top quality. They were also happy to move a few pieces of furniture which was a great help. Really pleased with how it all looks, thank you!
September 2022 by Lesley Mason
Very helpful staff, spent time answering our queries, carry a very wide range of flooring at a good range of prices. Also pleased that they do free quotes and use their own fitters. Happy to go back.
September 2022 by Marie Parkes
Amazing personal service, quality carpet at great prices, cheaper than Carpet Right.Customer service excellent by Phil.Lovely polite fitters.Won?t go anywhere else.
July 2022 by Stacey P
I popped in to the store 12/07/2022. One of the males in the shop went above and beyond helping me, as did one of the workers in the back storage area. Helped a mother in need with some lino for her daughter and can?t thank you enough.
July 2022 by Mell Barber-Elvins
super fast and professional service. I haven't gone any where else since they fitted my first carpet
June 2022 by Louise Huckvale
Outstanding service from enquiry to fitting. Fantastic customer service from every member of team. Will definitely be using again.
May 2022 by Amy Wills
Absolutely thrilled with our new lounge carpet from Windsor. A thoroughly excellent service from selecting the carpet with the help of the friendly and knowledgable sales staff, right through to the fitting. Ian and Bailey were efficient, friendly and professional and did a fantastic job. Would highly recommend!
May 2022 by Karen Charlton
Great experience from start to finish! Windsor Carpets came highly recommended and I can see why. We were on quite a tight schedule, and the guys at Windsor did everything they could to fit us in. It didn't matter to them that we weren't spending a fortune, we simply needed our carpets refitted after a refurbishment. Phil went out of his way to accommodate us, and actually refitted the carpets better than the original fitters. I only wish we knew about them sooner. We don't need new flooring just yet, but will be sure to come back to Windsor Carpets the minute we do. Thank you.
March 2022 by Tom Smallman
Fantastic customer service from start to finish.Philip accommodated our measuring service outside of normal working hours as well as supplying us with a breakdown of costs and fitting.Would highly recommend again as looking to get the 4 kids bedrooms done next year.Best place in redditch for carpets and best place in the midlands for customer service. Would definitely use again. Thank you
February 2022 by Karen Boxall
What a great service by the staff at Windsor carpets. From our initial enquiry right through to the fitting. We had fantastic advise when choosing which type of carpet plus given plenty of samples to take home.The fitting was fabulous with them able to agree to a date suitable for us.The installers even had to contend with an electric problem with us having a new fuse board fitted and things not going to plan. They were amazing changing plans so that our carpet still got finished.We have 3 other carpets plus a kitchen dinner floor required plus a rented property and we will using them for all our flooring requirements again.
February 2022 by Ellen Hughes
Great service from Windsor Carpets! Ryan and Jamie were both brilliant, professional, friendly and did a great job carpeting stairs and bedrooms! Mark was also brilliant and very helpful! Thank you!
