September 2023 by Ceri R
I was humiliated beyond words as they messed up my prescription and then made out I was lying, I did get irate and swore but the chemist was full , I wasn?t offered to go somewhere and a very rude lady with a European accent barged in and was so rude they have left me without my diabetic medication due to there fault I have now changed pharmacy, they should be ashamed but I admit I got angry and a date wrong but I suffer with anxiety and they didn?t want to listen or help they have lost my business
August 2023 by Charlotte Pearson
I've not used this Chemist. It my friend and she uses it and has no complaints
July 2023 by Deb Griffiths
Always get great service and advice from staff who are excellent. Brilliant customer service. Thank you?
June 2023 by Rob Clarke
Always busy, so it can be quite slow. However, the staff are very courteous and do their best.
April 2023 by David Orr
I have always found Giles to be helpful and friendly if a little short of stock on occasions. However, the absolute car crash that resulted from a fault with their internet provider was beyond belief. I am recovering fron chemotherapy and could not get my repeat prescription for eight days over the Easter period. All they could suggest is that I called 111. Surely a community pharmacy should have a contingiency planfor this
September 2022 by Paul Stubbins
when this was giles the service was second to none now that Avicenna have taken over the service and attitude is shocking they insist you order repeat medication on their app which don't work.just spoken to someone who did not care could not look up to see what was on repeat ,when i asked to speak to the manager i was told she was the manager, will never use this place again ......please note this has been happening for the last 5 or 6 requests for help enough is enough
August 2022 by koren perkins
I'm disabled and unable to go to chemist because of my mobility I've tried for 2 days now ringing to put in my repeat prescription its ringing then engaged tone and that's with me on instant ring back I give up...
August 2022 by Paul Ridley
Always helpful and efficient staff will deliver prescriptions if you or someone else is unable to collect it
January 2022 by Tim Charlton
been ringing for a hour all you get his ring back service what a joke of a company
September 2021 by l
Staff from when it was originally giles that are still there, are the best! Unfortunately, the quantity of items has massively dropped in number, there is a serious drop in standards with pharmacists constantly changing and thus have no knowledge of customers which is what you want in a community pharmacy. I stopped using it afterni got an empty tablet box which when I returned, they denied it and it was only when I insisted, that the pharmacist looked about and found where he put it instead of in the box in a bag and given to me. Then they gave my meds to a random person who had no connection to me and who had just walked into the shop and asked for them and was given them !, who was then found dead in her flat the following day ! Terrible service from pharmacists! I feel so bad for the original staff!!!! I chose to go into town rather than risk that place, if I knew who to complain to higher up I would !
September 2021 by Lorraine Dance
Have been using this pharmacy for nearly 30yrs and to be honest I wouldn't go anywhere else, staff friendly and it you need any help they are fantastic they now the stuff .
September 2021 by Phill
The Staff are all really nice and very helpful with all ailments and recommendations to help you.
January 2021 by Daniel Shire
Professional service
January 2021 by Phill Brown
The Staff are all really helpful with anything and everything and are always very nice and cheerful.
January 2020 by Stéphanie bint-Dafydd Edwards
It's a normal pharmacy!
