November 2023 by DAN DENNIS
The service I received from this store was fantastic. They went above and beyond to complete my order a day early. I really appreciated their help.Just wish I?d taken their names. It was late on Sunday just before close.Thank you again you?ve really helped me.
November 2023 by Fiona Roncal
I have once again had amazing service from Lorina in No7 today, she is always charming, cheerful and exceptionally helpful. A real gem! Thanks, Lorina!!!
October 2023 by Helen Richards
I work there but love shopping there too!Great bargains, especially if you use an Advantage Card. Also 'Star Buys' which are half price. For Christmas there is something for everyone.
October 2023 by Pauline Clements
Easy to get through It was to change an appointment which was done in no time
August 2023 by Kerry Goodwin
If I could.give zero stars I would. Appalling customer service at the pharmacy. I have heart problems, I'm diabetic and I had an abcess and they refused to issue the prescription. The assistant didn't even ask the pharmacist she just sent me away. So I went to Asda pharmacy. Prescription issued with no queries.
August 2023 by Jody Bray
Visiting Boots in Worcester?superb advice & customer service from Rosh?so knowledgeable regarding Mac products?will certainly ask for assistance again.
July 2023 by Chani I.
Worst customer service I have experienced in Worcester. Staff around the perfume isle are not at all helpful and quite arrogant.
March 2023 by Andy Mullins
Rubbish. Went in for 2 items, out of stock of both. Told to order online and either pay £3 to park or £3.50 postage and packaging, no wonder Amazon are winning all the time
February 2023 by N D
I use Boots pharmacy daily for prescribing at their High Street store. I have been going there for well over a year. The staff are always nice, pleasant, discreet, understanding and supportive. I don't in any way feel as though I am being treated any differently to any 9ther regular customer picking up generic prescriptions from their store.The pharmacist always checks in with me, at least weekly, to see how I am and how my treatment is going, but more specifically, they seem to care about their patients who visit their pharamcy more regularly for medications which treat chrinic illness and disease.There is the iccadional problem with having a 9harmavist first thing when the store opens which means I have to wait and change my plans for the day to revisit the oharmacy later on - hence the 4 stars not 5.Byt otherwise,Bravo. There cannot be enough praise and gratitude for health and social workers who have continued to work through the pandemic and are still here working towards providing a crucial service for patients like myself.Thank you.
February 2023 by Allies Davies
I always come to boots & there was one lady that really helped me and was very knowledgeable after forgetting the name of what i was looking for, in which we then found it, thank you to the lovely lady Cheryl on the pharmacy desk on her own, i appreciate your time & care.
February 2023 by Josh Anderson
Just want to say a lady in the boots store cheryl was really helpful when I was there looking for something I had no idea about please pass this on??
February 2023 by anita vernalls
Phoned up waited long time they then put phone down on me once they picked up the phone then wouldn?t answer at all awful service
December 2022 by Lee Pritchard
Not very helpful at all. Waited 6 weeks for my flu vaccination just to be texted it's cancelled the day before. Visited the Pharmacy on many occasions before asking for the vaccination just to be told no, wait for your booked date. Now I can't get a appointment anywhere. 0/10 from me.
November 2022 by Janet Taylor
Ordered items click and collect, should have been available Saturday. I got to the shop to discover they had not arrived. No delivery on Sunday so the earliest will be Monday. I actually need these for Tuesday so cutting it very fine. Very disappointed, will not trust Boots again, Amazon delivery next time.
July 2022 by Julie Welling
Went to pick up my prescriptions on Saturday, after sitting on the bus for one hour instead of 20mins unbeknown to me as Worcester carnival was on. It was 15.55 didn?t know the pharmacy part was shut at 15.30 on Saturday! As there were two ladies still behind the counter I asked politely could I just collect my prescriptions, the older of the two replied laughing afraid not and walked off. At least the younger lady did try to explain that they couldn?t as no pharmacist present. By this time I was too upset to listen. This is not the first time they have been rude to me and other family members. Wont be using them again from my repeat prescriptions,
