April 2023 by Janice Morgan
Very poor customer care
February 2023 by J Davies
Well in 7 years of going to the coop I have never had an unpleasant experience until this evening. I go out of my way to go there and sometimes it is the only shop I do a week.This evening I bought an orange label item which when I looked had not been reduced down, also the sirloin steak I had bought seemed more expensive than i thought it was going to be. I checked the shelf and they had overcharged me a £1 on the steak. I explained this very nicely to the woman that had served me. She hardly spoke and definitely didn't attempt an apology. Refunded and put the orange label item back through. The steak she got someone to check and said "no its £6.25, I explained I read the shelf said coop rump steak said £5.25. She then continued to say, well that's the price. I asked to see the manager as I thought perhaps she couldn't override the till when it was incorrect. She then gestured at herself, smurked and said "you are " I was so shocked with her behaviour and so were the customers behind me. I left feeling I was the one in the wrong when I wasn't. I bought about 10 items and was charged incorrectly for two of them. If you go in there make sure you check you are paying the price you think.I feel so disheartened that my regular go to, where I usually have a lovely chat to the staff now has someone like this in a management position.
July 2022 by Pete Hope
Fine for what I wanted but very short on fresh fruit and veg
January 2022 by Kaye Richards
Always friendly and helpful staff and management. Good special offers.
July 2021 by Jen Simcock
Great and friendly staff, have good special offers and nice to support the food bank too.
July 2021 by Bryan Sellwood
Dry pork chop, tough rabbit. Not worth going again.
September 2020 by Chris McCann
Great store with a larger range of products than you?d think and great staff. Applause to them for still working through this difficult time!
December 2018 by Scott Turbill
A larger convenience store than you may expect. Good range products and aisles that can easily fit mobility scooters down. Friendly and helpful staff to. Well worth a visit if you've never been here.
February 2018 by Chloe Did it Again
Excellent prices
August 2017 by A bunny that will chew on your cables
Friendly staff. Good parking space for a small supermarket. Kept clean and tidy inside. Very tasty fresh baked pastries, decently priced in the afternoon when on sale. Overall good prices and decent stock.
January 2017 by Ben
Well humored polite staff who seem content in their job and services. They also have good knowledge of where stock is located and the store has good prices when discounted.
January 2017 by Martin C
Always friendly staff