September 2023 by Brian 95
Thank you Maria, very helpful and great communication skills
June 2023 by Claudia Vasiliu
Marilena,thank you very much for your help,very happy with the service,the staff nice and helpful,many thanks again
January 2023 by Jeff Yapp
Great for me
December 2022 by Sergio Mendes
Just had to post a big Thank You to James,i didn't get his surname,for all his help and patience,what a credit to your organisation.
November 2022 by Tuân ??
Poor service not enthusiastic customer support
October 2022 by Clive Instan
Been with this branch ,Broad St since I left school, over 50 yrs.... never anything but helpful.
July 2021 by Michael Dunn
HSBC continue heavy investment in fossil fuels - AVOID!
July 2019 by Brendamania
Awful. Dreadful customer service. Will be swapping banks as soon as possible.
May 2019 by Josh Middlebrook
Unprofessional & disorganised - would not recommend (HSBC in general)
April 2019 by Duncan Smith
HSBC Call Centre in India is a disgrace. The staff obviously have no clue about customer service. I spent several hours on the phone going round in circles . They show little knowledge, understanding or empathy with customers problems. they do HSBC a great disservice ad should be closed down. It took two visits to my local branch to sort things out. The staff in Worcester branch were marvelous.
April 2019 by Paul Terry
About one of the slowest banks I have ever had the misfortune of using and as for the manager there we'll need I say more !!!! Went in for a second chance unbelievable ignorance from all the staff shocking service
July 2018 by Ade Aladegbami
poor customer service and very disrespectful
February 2018 by Marian Bond
Staff always so helpful and friendly. Prefer to go to this Branch than my local one. Highly recommend.
February 2018 by Natalie Flowers
I went in today to get a new security key but came out with a different way to log in that I didn't even know about and is so much easier for me!
I thought I would end up having to call someone or wait for a new key to be delivered which was not an option as moving in the next few days.
I really cant praise Olivia enough, she was so helpful and so friendly, took an interest and calmed me down when I came in quite stressed.
A fantastic front of house person and an asset to you!! Thank you Olivia!
January 2017 by Rafal Pluta
Very good bank! 7 years together just gone. Highly recommended.
