August 2023 by Google user
Phoned through a repeat prescription. Turn up a week later to find the Pharmacy had not sent the order to the Doctors. Now without important medication. The worst part is the Pharmacy tried to blame the Doctors when the Doctors had no record of the request being sent. Very unprofessional and potentially very dangerous. I would avoid until they get their act together as they are currently not fit for purpose.
August 2023 by Nature's Eye Motivations
Phoned through a repeat prescription. Turn up a week later to find the Pharmacy had not sent the order to the Doctors. Now without important medication. The worst part is the Pharmacy tried to blame the Doctors when the Doctors had no record of the request being sent. Very unprofessional and potentially very dangerous. I would avoid until they get their act together as they are currently not fit for purpose.
July 2023 by Sharon Davies
Phone never answered can try for days either persistently rings or the phone is on the hook engaged sound continuously , prescriptions never ready when told there ready very unhelpful staff .
December 2022 by Julianna Karasowska
It was an alright pharmacy but recently it?s gone downhill. Got sent there to pick up my prescription but they didn?t have it in stock, and hadn?t for a while as ?they didn?t need it?. Also it says it?s open until 8pm but got there and it?s closed? I couldn?t pick it up earlier because of work.Once again, it?s closed before it says. UPDATE YOUR TIMES ON GOOGLE!!! I really need my prescription as things are getting worse but I can?t seem to get it!
November 2022 by Wattsit Isme
Now Peak Pharmacy. Terrible service - they recently had a lot of building work and I thought it may make them more efficient but instead, around a dozen ill people can queue inside like today, while another line forms outside. I went to collect a prescription that the doctor sent two days ago. After queuing for ten minutes, not ready!!! After a facelift you'd not expect sellotaped signs on the wall and the door is still as slow to open as the service it reveals within!!!!
October 2022 by TIDARATT POTTER
over charge on my prescription.tesci pharmacy is far better.
October 2022 by Jemma Palmer
Very poor service placed my prescription on the Thursday a week before I had to drive down as many times I tried to call phone line always busy, went down to collect a week later to be told they did not have it, a phone call to advise it was out of stock would of been nice apparently they do not call to advise items are out or even ordering it in when I placed my prescription so it's ready will be changing where I collected my medication from now on
September 2022 by Sarah Oliver
Waited ages for prescription chemist not busy. Asked 3 times if it was ready appalling service when your stood there in pain. Won't be using this chemist again.
September 2022 by Paul Barnett
Nice Staff just need to get need to get your phone line sorted!
August 2022 by ExGErin meow
I have a toilet issue and the staff werent nice to me at all. They seem to close when they want not stated in hours on website. I once overheard a conversation the staff members were having. They were talking trash about me! I went over to the manager and guess what. They did nothing about it. Outrageous not recommended DON'T EVER VISIT THIS PLACE EVER!
July 2022 by Jane McKinlay
Never open til 8pm like it states on website and doors. Must think the public have so much time and money for petrol to waste!
June 2022 by lloyd laskey
Always have to wait.I order via NHS app....typically on a Sunday, give it a couple of days for the doctors to approve.Often I'll collect on a Thursday or Friday and still be told 'just preparing now'. 20 min wait is typical....
June 2022 by Helen Roberts
Terrible service. Even when pre ordered, the prescription still takes at least 30mins.
May 2022 by BHWM Ww
So slow, I Always try ringing ahead to make sure prescription has been done ready to collect but Very Rare the phone is Ever Answered they?ve gone down hill. (I have complete sympathy re: pandemic ? but!!) a lot of time the prescription is short and I have owings.. I dread having to go get my prescription due to the anxiety it causes of the waiting time if it actually done & checked?.
April 2022 by Jan Thompson
Well ... frustrated and exhausted after yesterday's attempts trying to get an answer - 9am until 945pm - constantly engaged. BUT that all melted away when an extremely pleasant and polite young lady answered the phone at approximately 8.15am this morning. She took details very efficiently and when I advised her about my attempts yesterday - she sincerely apologised - I was impressed to say the least.
