February 2024 by Sebastian Wasilewski
Vlean space and Food always fresh.Vegetarian options: Veggie patty is great ?
February 2024 by Rhys Chambers
Food was ok but probably the most empty sandwich I?ve ever eaten, but at least subway saved 15p on meat and
November 2023 by Skepo5024
Hands down the best cookie I?ve ever had. Alongside a Pepperoni melt, it made my Monday go from a 1 to a 10. The birthday deal allowed me to claim this cookie free of charge.
October 2023 by MANNI SANDHU
Popped in for a quick sandwich durning my lunchtime, so was in a hurry, the staff were so unfriendly and unhelpful. No one asked me what I wanted so had to literally ask someone to serve me. To top it off no one asked me if I wanted my Sandwich toasted didn?t know if it was mine they were making it?s was just the shambles and then got charged £1 for 3Slices of jalapeños - will never be going back to that store would rather starve!! a smile a pleasant questions or conversation doesn?t cost anything!!
October 2023 by Nahid A
The staff were nice but they couldn?t make the food the right way and they very stingy with the amount of filling they distributed for the price. I asked for my sub to be hot and it was cold. And they don?t have basic condiments on offer. I?ve had subway everywhere this was easily lower rank. They have the potential to improve but need to do it fast.
August 2023 by Leo David
**Appalling Franchisee Owner**I was due a free 6 inch Subway as I had 578 points on my subcard. I ordered a 6 inch wrap by itself. The lady who was serving me indicated that the scanner was not scanning my subcard correctly. Then she asked for the long Subcard number and entered this into the till and it still didn't work. At this point, she mentioned that the issue had occurred before. She then sought the assistance of her colleague who was working at the back of the store. This individual tried to do something with the information inputted to the till but did not try to scan the card again. Without communicating with me, he went upstairs. This individual (Sam) could do with some customer service training as his conduct was not at all professional.I had to ask the lady who served me what was happening and why things were taking so long. She advised me that her colleague had gone upstairs to check with the 'franchisee'. After waiting 10 minutes Sam came downstairs and told me that I couldn't have a free Subway as I didn't "have any points on my card" and suggested that "Subway must have cancelled my Subcard as I 'hadn't used it in a while'". I am a regular Subway user and scan my card often and as per the app I was entitled to a free sub.I was unhappy about this and made it clear that the app was indicating that I was due a sub, so the refusal to provide me with one seemed very unfair. A few minutes later the franchisee came down (Matt) and started the conversation with "What's up buddy?" with an unpleasant tone. I explained to him the situation. His immediate response to my position was asking whether I was the person that had come in earlier "asking for a free sub". I was confused by this response so I said to him I had no idea what he was talking about. He then turned to his staff and asked them the same question, in front of me whilst treating me with complete contempt. His staff confirmed that I was not this individual.He then reiterated what Sam had told me earlier (i.e the Subcard is the problem) and then blamed it on Subway for using a third party service for their Subcards. He also (like Sam earlier) failed to even attempt to try to scan my card. Matt routinely repeated that they would not be giving me a free 6 inch sub and would not apologise for the situation. His tone continued to be abysmal and contemptuous.I didn't want the food to be wasted, but because of the way I was spoken to and treated throughout the transaction I told the people serving me that they could keep the sandwich and walked out.This is not about me not getting a free sandwich (despite being fully entitled to one) this is about the way I was treated, especially by the franchisee owner. Matt represents his store, his staff and Subway so it really is beyond my comprehension that he can be in this position considering the disgraceful way in which I was treated and the indifference he appeared to have for Subway itself. There are some substantial customer service issues in this store and this clearly comes from the top.
August 2023 by Kerry Poole
Son had a sub and it was delicious. Friendly helpful staff, not too busy.
March 2023 by Jamie Cordell
Food was OK, guy with glasses served me but lacked basic food hygiene. Picked up food off the floor after he dropped it, remade me food without change of gloves. Unlikely to return if this happen
February 2023 by Anastazja Jackiewicz
food was great but the service is terribly the workers are rude and gave me a dirty look when i said no bbq
September 2022 by jon smith
As i travel alot in my line of work in logistics ,ive had some bad experience in some places .but this establishment is awesome ,staff are all very kind and patient, and very welcoming ,also the place is overall clean and tidy .top marks keep up the good work guy???
March 2022 by Sandie Bishop
Quick service and the coffee was great. Perfect for lunch
March 2022 by Queen In Pink
Very sweet, and took their time as English isn't my first language.
January 2022 by Fern Jeynes
Always lovely friendly staff in here and good food
December 2021 by Connector49095346309
great service, when I asked for gluten free bread the man who served us changed gloves, big plus for him. Later when asked for chicken tikka he advised that it contains gluten so thanks to him I have chosen different meat. Plus very positive attitude from all of the staff.
November 2021 by Barry Izod
Food thrown on slapped together and charged. Not best experience ive had. Perhaps staff should try service and how to make a subway from guys at Evesham
