November 2023 by Jim PRICE
Quite a pleasant place to have a midday meal alongside the River Severn. One downside on a very hot & sunny day was that all the outside tables did not have parasols offering shade so had to eat inside.
November 2023 by Lesley Roberts
Lovely stay. Room was furnished with all the necessities, clean,comfortable, bedding was good quality & fresh. Attention to detail required, voile curtains ripped. Location fab, staff friendly & helpful. Food was good & very reasonable. My only grumble was the lack of parking.
November 2023 by Timo Schmid
Lovely and quaint little hotel pub. Very nice food as well, especially the breakfast. The owners are super nice and accomodating.
September 2023 by KeronF
My wife and I stayed at the Swan Hotel on Wednesday 13th September 2023. The hotel is attractively situated by the river, with plenty of outdoor seating on the river bank. Inside the hotel there is a feast of old wooden beams, many of which have been chalked on by visitors and visiting boat teams. There is a comfortable, friendly atmosphere and very helpful staff. We ate in the hotel restaurant where the prices were reasonable and the food and drink very good. Our room was spotless and comfortable, with a large smart TV, tea and coffee making facilities, complementary biscuits, and a modern bathroom. The area was quiet so there were no disturbances. Our room overlooked the river. I wouldn't hesitate to stay at the Swan Hotel again, and highly recommend it.
September 2023 by G4294ZYdawns
Stopped for lunch, 6.95 for a kids meal, and the plough mans was 13 i think, the kids meal had 5 chips!!! No joke, 3 skinny over cooked fish sticks, and literaly a table spoon of baked beans!!! The kids were starving when they had finished, my ploughmans was a warm small roll, 2 slices of ham a tiny salad, a slice of cheese and some picklesin a tiny bowl, outrageous meals too small, not enough food, staff were stroppy and unhelpful, in fact downright misserable! Will not return.
September 2023 by Edwardpatrick
Awful older woman behind the bar let's the place down. Rude and surly. Shouldn't be in hospitality. Other staff fine but the older one is pretty unpleasant to deal with. Wouldn't return when she was working. Food is good but the service really lets it down.
August 2023 by John De la Forge
Just had fish and chips with a pint of Guinness, excellent, pleasant helpful staff, in a lovely location.
August 2023 by 358Bruce2468
We had pints of Wainwright Ale in this bar today 25/8/23 and when we went into the beer garden and tasted the beer it was sour. We took them back and politely informed the bar staff Rob and he said no its ok and its your fault if you dont like it. His attitude was shocking to say the least and as a party of 12 we will not be visiting this establishment again and would recommend anyone to avoid if you wanted good service and quality of products.
August 2023 by cookie4515
Arrived for a couple of drinks and food. 12 of us spread over 2 tables to order food, allowed 10 of us to order food, but told 2 people they had to wait 15 mins to order even though we were all on the same tables. So that means 10 of us will be eating and 2 having to wait for order and will be eating separately. The 2 people then went back in to order 15 minutes later to only be told to wait another 10 minutes. They had no other option to take their business elsewhere, and the rest of us wished we had to. This, along with a really grumpy lady behind the bar who loves to raise her voice at everyone. Yearly tradition to visit this pub but this would be the last time after todays experience.
August 2023 by stevemG1841YN
3 of us had wainwright's beer and all agreed that it didn't taste right. We approached Robin at the bar he had a terrible attitude and would nor swop or give us our money back. Not happy and will not us this place again and we are a party of 12 your loss!!!!!
August 2023 by Sharron F
Our 4th stay at The swan, first time under new management, Debbie introduced us to Luke, the new manager, was lovely to meet you and we look forward to coming back again to stay. Debbie was lovely to see you again, always helpful and friendly, and nothing too much trouble. Enjoyed our stay, as always. Upton on Severn is a place we have fell in love with, a gem of a place. Always stay at The Swan, it's always felt comfortable and friendly. Thankyou everyone, we shall see you soon. Best regards Sharron and Trevor Fletcher
August 2023 by Claire White
What a lovely friendly place. Stayed here two nights the breakfast was one of the best I have ever had. Clean rooms friendly staff great location. See you again soon.
August 2023 by Stillrovin
Great location right on the river in Upton-upon-Severn. Staff were all really friendly and helpful - front desk, bar and at breakfast. I only stayed for one night and had breakfast, which was excellent. I would probably request a different room next time as I had a small room with one small window facing out to the back. The shower space was tiny. It?s an old building so expect creaky floors and the the rest that goes with that. Would definitely stay again and would try the food menu next time.
August 2023 by P3202DJnicolas
Went in for dinner on Saturday 12th August and had the the fish and chips which were the best I've ever had in a pub. Absolutely gorgeous 100% recommend. The pub is lovely too ? beautiful views and friendly staff.
August 2023 by clairewC4958UF
Lovely clean friendly hotel. Great food breakfast is amazing. Lovely location. Will definitely stay again, thank you. Couldn?t fault our stay.would Highly recommend 5 stars , see you all again soon
