dare i say, this place can either goe one way, its full of staff incompetencies, bullying, that of their guests, even the elderly, are left to fend for themselves,.they are not transparent, enough.lacking a full potential,in level's of diversity, ? no level of commitment, by the management,!its eerily Also in this branch..ghosted!!!.... read full comment
October 2023
Absolute nightmare to get in and out of the place, every door with a key card lock took at least 10 attempts every time.The room had what I can assume snot wiped all over the ceiling, the whole room stank and the bathroom smelled damp, with mouldy silicone and shower curtain. I even had the pleasure of having a sniffer... read full comment
October 2023
Me and my hubby took my dad and 3 grandchildren to Worcester to visit family ? we stayed at the travel lodge. The staff Kate , Caroline and Amanda were amazing . Very helpful friendly ☺ and accommodating, nothing was too much trouble. The breakfast buffet was lovely and regularly topped up with fresh hot food. There... read full comment