July 2023 by Gareth Furlong
Absolutely horrendous had delivered and the delivery driver had had 2 pots of gravy exploded all over my food so was all over the food totally ruined and I rung kfc and first time they put phone don on me and the second time the manager was rude and had a terrible attitude and said was not his problem and and would not send me a new order or refund and said contact delivery company of kfc and put phone down so was left with no food or refund and email kfc and was sent from pillar to post and after week of emails still no refund so be very aware of using this disgusting place and staff
June 2023 by Sasa B
Service is slow when I went a few weeks back with the little ones it was very busy. They don't offer napkins with your food. If you leave the counter with your food you need to queue again to get napkins.Staff are quite rude and the uber eats drivers make it worse.
May 2023 by Saqib Ali
Normally its ok but then I don't pay attention too but today I was waiting for my order and as the young asian girl put it on the counter she dropped the wings from the tray and she picked them up and went round the back like she went to change them but I watched on as she just walked around and came back out with out even stopping to pretend that she exchanged them and gave them to me. So shameful. Which did make me reconsider doing there again. I would love to name her but I'm sure she knows who she is
April 2023 by Nabeel Azhar
You have self service available here the taste is not like Pakistan ?? you don't get enough sauce and you have to pay for extra sauce
April 2023 by Taha Akram
I have never seen staff as friendly as this ever manager was a actual legend top service I would reccomend this too anyone and 100 percent coming more frequently
April 2023 by Nibir Abeer
Best place for going with friends during the uni break
March 2023 by Merin Mathew
Worst KFC I've ever been to. The staff is just so impolite. I got the food thrown into the counter and they were not even willing to give me the drink that I paid for. I had to stay there and beg for it.
March 2023 by tilly milly
The food is disgusting. Never fresh and leaves an awful after taste.Whether you order for delivery or go to the drive through it?s consistently gross. The chicken wings are always dry as well as the chicken.When you see the rats in and around the bins and in the car park that?s enough to put you off your food for life but honestly this KFC is just awful.
March 2023 by roberto barbarisi
Chicken burger was over cooked and cold. And guy at till wasn't too happy when I asked if I could order at the till ?
March 2023 by Riz Shibly
I was in the queue to order but suddenly they stopped taking orders, said we have received quite a lot of orders, we have to complete them, then we would take more orders. Many customers left after having arguments with the manager. He was so rude, never seen this bad customer service in any restaurant.
January 2023 by Sara K
This store is in a good location ?. Good quality food- fresh and hot. I had 3 pieces, fries and Pepsi Max. I was a little disappointed ?? as one piece was tiny and my regular fries was smaller portion. Staffs are on constant pressure- online delivery. There were at least 3 delivery guys waiting to collect their order. It took at least 15 mins for my order ?. Customers don't clean their rubbish and they expect clean place ??
January 2023 by NATHAN AND CHERELLE
Becareful of scamers who come into kfc
January 2023 by Reece Jackson
Very slow and the staff are very young and immature. The service is not customer focused and they point blank told a guy they don't supply salt sachets and he had to eat fries with no salt! Which is absolutely crazy
December 2022 by MMR A
I ordered food on the machine and 3 minutes later my food was ready to collect. So would recccomend to order on the machine and pay.The staff are too busy handing out and prepering orders.The double chicken burger I had was nice and crispy. The chips were piping hot.It is very clean and the seating area is spaced out nicely.Pay and display car park entry is via John Street. It has lift and staircase access.Kid-friendliness: High chairsWell spacedComfortable seatingParking: John StreetGuildford StreetCar park
December 2022 by H
ZOBIA is the rudest person I?ve ever met. She was telling her coworkers to Shutup so loudly and with some much attitude one of them looked like they were going to cry!!! She is so rude with customers too she slams all the food, drinks and sauces at you i asked her for sauce and she didn?t even look at me or say anything just there the sauce packets. She gives everyone dirty looks aswell with little to no words exchanged. It?s not just me who has experienced this I saw other customers complaining about her in the shop. It?s not just a bad day for her I come here 3-4 times a week and each time she has the same attitude. She is only friendly with male customers ppfttt what disgusting behaviour
