January 2024 by Graham Bowden
Lad on the desk was polite and popped up the stairs to get a car battery to match the dead one we brought in.
December 2023 by Stuart Piper
Very helpful staff. Fitting awkward bulb upgrades in the cold winter. They have good car club deals too.
December 2023 by Mia Horn
The Manager Kerry and Dashcam fitter Sam were brilliant, very knowledgeable, polite and very helpful
November 2023 by Joe Stennett
Excellent service from your technician Kyle, did the job without any fuss.very thorough.would recommend halfords service to anyone. Especially with people like Kyle on the team
October 2023 by Debra Davitt
Most upset really, I took my only form of transport a 5yr old female mountain bike no special label on it , I booked online like I've done before when it needed fixing ,that's been a few times , usually I have no problems! But they CONDEMNED! IT YESTERDAY ! NO HELP NO NOTHING EVRN SAID THEY WERE GONA TRASH IT ,OR DID I WANA JUNK IT ,! NO IVE JUST TRIED TO GET IT FIXED ? WHY WOULD I NEED TO JUNK IT, Just cuz it's a cheap nothing special,but it's all I have , so now still unfixed I'm to rude it into the ground! THANXXX FIR NOTHING HALFORDS! ???
October 2023 by steve squires
Picked up new bikes for the kids. The members of staff were friendly, helpful, knowledgeable and informative of the process very happy with my visit.
September 2023 by Derek Williams
Halfords replaced my car battery with instore fitting and I'm very pleased. My only criticism is that the online booking system does not link to their stores. I booked a fit time online and that never got through to the store, this also happened when I booked a tyre change slot a while ago. This is a simple IT fix but don't know why they don't do it!
September 2023 by graham saunders
The lady on the floor Kerry, was knowledgeable, she never once tried to push me to a product in order to make more money, she listened to what I was trying to achieve and guided me to the best products to do the job, I've have just purchased a 54 plate Land Cruiser after my previous one had sadly failed the MOT, this newer car is black and is going to show any little scratches or imperfections, I purchased a Rotary Sander, Microfibre clothes, a Karcher snow foam attachment, a tub of snow foam, fingers crossed I'll get some good results as I have never attempted to polish a car like this. Aaron at the desk was efficient and friendly, Halfords Newbury, spot on .
September 2023 by Dave Brown
Very professional and quick. Explained everything about the dash cam. Thank you Sam
September 2023 by Koo Black
Went to see if they could top up the air on my wheelchair's wheels, friendly staff, they saves me about £100. Great stuff!
August 2023 by Tris Rouault
Whilst the website recommended the wrong battery, the fitter at Newbury ?Angus? was excellent throughout, finding the correct battery and sorting the exchange as well as doing a thorough check afterwards to ensure a very happy customer. A shout out to Angus and the rest of the Newbury team for being welcoming, professional and extremely helpful.
August 2023 by Chris Stroud
Excellent Manor in Newbury by Tom, a young man who advised us on our free bike check and then reported to us what was needed and also rang me a day later advising of another part that would be required and also gave me a revised price .... Excellent service 10/10 ??
August 2023 by Steve Hackwood
I purchased a front and rear dash cam and elected to have Halfords fit it for me., survey done and the installation was booked. The engineer arrives and spends one hour then informed me that the job was too big for him to do and would arrange for someone more knowledgeable to fit the following week. Second engineer turns up and the same thing happens?!!!! He gave the excuse that BMW 420 msport do not have any spare fuses and he would have to take out all the interior seats and he didn?t have the time to do all that? i eventually reactivated my money back. ? as you can appreciate I?m not happy with the quality of engineers at Halfords.
July 2023 by ManTasks
Great server couldn't be more helpful thank you!
July 2023 by George Rich
Best experience and service ever on a Sunday morning! Ashleigh advised and sourced items super efficiently, arranged roof bar fitting while I waited. Very well organised, helpful and can do. Ben and Kyle were brilliant checking the car and fitting the bars. Nothing was too much trouble. All 3 are a real credit to Halfords and a great example of how to do customer service well!
