Went in to send a parcel, around 20 minutes from post office close. Walked over to the sectioned off post office area, picked up an envelope and was told to go pay for the envelope at the WHSmith till at the other end of the shop and come back. In the 2 minutes this took the member of staff shut off all the serf-service... read full comment
August 2023
One of the worst post offices I have ever seen. Your employees need some maneers while talking to customers. Not every customer knows what to do and if your employees dont have the patience to respond calmly, then they should go find a different job. I rather drive to next town like Thatcham than ever go there again.
December 2022
Common sense and being practable , gone out the window , made to q up for an hour for self service machine and real staff member , then to be asked to them q for the kiosk , why not ask the people in the w what they are in for , hence making it more efficient and time effective , I just left i didint have a couple of hours... read full comment