Awful experience time and time again, if I could put 0 stars I would. I went in for a contact lens trial, spent nearly 2 hours there waiting around while the staff talked to each other looking like they had no idea what they were doing. Strange guy on the door wearing a cap, clearly had no idea what was going on, made me... read full comment
November 2023
I had ordered contact lenses and they never got ordered. Ended up having to go into store over 4 times to finally get them. Nobody had updated my notes clearly as I had to explain to them the situation multiple times.They kept using my contact lenses being discontinued as an excuse despite me saying from my first appointment... read full comment
October 2023
I don't recommend it to anyone!!!! disgusting customer service, very unprofessional, the gentleman who served us has no idea what he is doing, I had to make glasses for my 3-year-old son, the prescription did not cover the entire scope of the glasses, we had to pay extra 20 pounds for the most ordinary frames, and the gentleman... read full comment
From Vision Express Opticians - Bristol - Broadmead Centre
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 9 The Broadmead Centre or book an appointment online.