March 2024 by Sarah Bradney
Always si friendly and helpful.
July 2023 by Kim Robson
Great service and Natasha is so helpful and informative. They really go the extra mile and do allPossible to assist.
July 2023 by Elaine Adams
Lovely people very polite not had trouble with medication orders keep up the Good Work.
July 2023 by GooGav
Used to be so lovely. Over the last few months, however, there has been a distinct and concerning drop in service. Lots of people kept waiting for far too long in a small area. Staff - usually just one person - running between rooms and rather abrupt. No apologies for waiting times (I once waited over 30 minutes). Pharmacist never seemingly available. I love supporting local services, but I may sadly have to move to another pharmacist.
June 2023 by Nick Easteal
Having recently slated this in an additional review I need to clarify a few points. I met Indy the owner today and had a pond and sometimes heated discussion with him. The upshot was a sincere apology and he showed a true willingness to listen, take accountability for past mistakes and work in the future to ensure everyone has a good experience here. Obviously time will tell but with the measures outlined to me earlier I feel certain that the previous fantastic name of this business will soon be restored. Good luck Indy and your staff and I look forward to working with you in the future.
June 2023 by Carol Horn
Been waiting 8days for my asthma medicine and am still waiting, i have covid so can?t collect, when i phone goostrey pharmacy they never answer the phone or if they do they are rude and bad tempered
April 2023 by Madge Shep
Always sung the praises of this pharmacy but after todays debacle then I have to have my say. Walked round for an urgent prescription that the doctor had put through, ten other people waiting, no pharmacist and was told to come back at 5pm along with all the others - no pharmacist again. No one else to see to me. Went back to doctors, tried to get the prescription from Lloyds in HC - no luck as my prescription was in cyber space. No one to help and worse still NO PRESCRIPTION, what is the NHS coming to, I give up
October 2022 by M V
If you want to be spoken to in a condescending manner then head along to Goostrey Pharmacy! The girl I spoke to had zero customer service skills. Zero apology for the fact that my mother in laws prescription for heart medication had not been delivered as promised the day before. When I asked why she was defensive and condescending.
August 2022 by Anthea Schofield
Lovely friendly helpful and they also deliver. It's so nice to find a chemist that makes you feel like they care such lovely staff
August 2022 by Unknown
Nominating patients without consent is really not acceptable. As a result I ran out of my medication and have suffered horrendous side effects whilst waiting for my surgery to kindly override the prescription. This should NOT be happening, and is a major breach of confidentiality.
August 2022 by Judy Powell
I use Goostrey.pharmacy as they always so helpful organising my dogs prescription for human insulin and needles. They always get for me quickly and organise paperwork I need for pet insurance.
June 2022 by Stuart Gratton
Very helpful staff. They deliver your prescriptions
January 2022 by Charlotte Louise
I can only share my experience as an employee. I have worked at a vast variety of pharmacies, however this one has a special place in my heart. The patients are down to earth and beyond friendly. I adore working with Gemma, and have constant motivation from my boss/new owner Indy. This cute little pharmacy has so much potential and we will work tirelessly to provide a good service to our beloved customers. This has been a special and unique opportunity within my pharmacy career.Charlotte - Pharmacy Technician
November 2021 by Jordan Churchill
It's a chemist what else can I say ?
April 2021 by Stephen William
Excellent pharmacyTried everywhere for this medicine.No one within 50 miles had it in stock.Will be coming back, even though I have to travel 15 miles.Thanks Goostrey
