October 2023 by NH Daysout
Pool nice, usually warm and clean. Other facilities such as Gym and spa always seem busy. Reasonably priced activities. Theatre is a nice size. Been to a few shows. Cafe is great when open. Shame really. Imagine it's a staffing issue. Staff on main desk always friendly and helpful.
October 2023 by Valerie Smith
We have had excellent nights out watching varied shows, they are always excellent, the only problem when it is tiered seating the heat in the back rows is unbearable as you are up nearer to the ceiling. The aircon is not good enough for the summer months. The staff said it was not working properly so this needs to be addressed for comfort.
September 2023 by Hepzi Dagnall
We had our 3 year olds birthday party at brio today. We went for the bouncy castle party with food supplied by the brio team.We were advise we could arrive at anytime to set up and when we got there the room had all the tables and chairs set and the bouncy castle and soft play items available.The team were quick to help get the music set up and fans to help keep the room as cool as possible.Food was lovely. Arrived in individual boxes with an activity book and was made of good quality ingredients.At the end of the party the team advised they would do the clean up also. Money well spend and 18 very happy, sweaty toddlers.
September 2023 by Gareth Williams
Really nice pool with helpful and friendly staff. I went for a swim with the kids on a Sunday morning ????As we were leaving, they were pumping up an inflatable assault course and had a load of flats to throw in the pool - my boys were a bit miffed that I'd booked a standard session and not the "wet and wild" session.Lesson learnt! I'll know for next time ?
August 2023 by Martyn Chidlow
Another successful afternoon filming a show, staff always helpful and good support from the technical staff.
July 2023 by Rxftz_FN
Came today for a swim with my grand daughter and daughter, session 5pm-6pm. We've started bringing my granddaughter weekly to build up her confidence in the water and to help her learn how to swim. We got talking to another family in the pool, their children had floats and asked where she go them from. Swimming lessons were taking place, it's was about half hour before the session ended. I went over to the women with blond hair who was doing swimming lessons if we could just borrow one of the foam floats hanging up. Her response no you can't sorry we have them in the shop to buy. I said I know. All we just wanted to see how she took to the float to buy her one after the session ended if she liked it. We just wanted to borrow one, it would of been handed back over end of the session. Last week when we came to swim session. Another lady who was doing lessons that week, happily gave one to a family to borrow to help with their children in the water. It was just for the last half hour. She was miserable aswell, needs lighten up abit. It would of done no harm to borrow it for my granddaughter for abit to see how she got on with it. They was about 15 of the foam floats hanging up not being used
June 2023 by Daniel White
(Swimming review, never used other services)Bit Meh to be honest, first of all any of the wet and wild events don't count on getting in, they'll make you queue up (and the queue is huge) soon as the pool is "full" they'll turn you away and you'll be the one to explain to your kid why... you can't book either.Next, whenever it says the water slide is open, it probably won't be due to staffing issues, I mean, we had one day were the little pool wasn't open either because of staff. Topped off by over bearing attendants quashing any remaining fun we tried to have.Could be much much better.
June 2023 by Suzel Andrews
Always get a very helpful and friendly person on the phone here.Also, just as nice in person!The cubicles are clean and the showers working and hot!Love the music playing as i do my swim.Water a good temperature.
April 2023 by Tony Welsby
Excellent venue. Very clean and staff very helpful. The complimentary 3 hours parking when you attend an event here is also a lovely touch.
April 2023 by Lisa Lacking
I went to the Comic Con on Saturday 15th AprilGreat Event Plenty to see and buy all at a bargain price I definitely recommend to others ?
April 2023 by Potteries Buddha
Been here for a few comicons and wrestling events and its always spotlessly clean, well kept and has a great couple of bars as well!
April 2023 by A B
Great gym but I recommend avoiding it when there are classes going on in the actual gym. The class music is so loud no one else in the gym can hear their own music above it and the timing beeper which goes off constantly is so loud you can probably hear it in the car park, really irritating.
April 2023 by Elizabeth Holland
Good show. Glad we chose the elevated seats.
April 2023 by Albert Stevens
Went to see a pantomime that was a great afternoon out with my grandchildren. I noticed that there was a pool and other facilities on site that provided good family activities.
March 2023 by Wasim Mir
Visited 16/02/2023, unfortunately no pics taken but great parking at back of building plus if validate car park ticket in the memorial court building then it gives 3hrs free parking so for the event I went to ended up only paying 20p - bargain!The hall inside is big, only downside is that the projector isn?t the clearest but still usable. The catering options offered were good and kept topped up with vegetarian options also.Overall good venue to use, recommended??????????
