Have a failed delivery card in my letterbox stating a postage problem and it transpires the sender had put on an older 1st class stamp which has been paid for to provide a service, stamp has NO use by date on it and I have been charged £2.50 for a service already paid for by the sender.In other words Royal Mail are now... read full comment
November 2023
I recently had a parcel delivered to the wrong address. After long wait times to complain, I was told that they could see it was incorrectly delivered, they would retrieve the parcel and re-deliver. I received no correspondence despite being promised that I would be contracted with 72 hours. I called again, 1 week later... read full comment
October 2023
Sadly most of the reviews are about Royal Mail deliveriesI though this would be about the access to the to building and how helpful the staff are in sorting office staff.Staff Review:I've always found the staff friendly and doing as much as they can for you when you are there.I'm there a few times a week so not just reviewing... read full comment