January 2024 by Lucy Hunter
Very, very busy, no clean tables, and staff busy and seemed inexperienced. We ended up with a sandwich on our tray (and subsequently table) which wasn't ours, and it was taken and given directly to another customer!!!! Toilets not terribly clean and a long wait as there was only 2.
December 2023 by Jon Herridge
Megan was brilliant. Great customer service from the counter to the barista.
November 2023 by Chris Arthur
Popular coffee shop, I always enjoy the products and visiting usually after a visit to the local retail centre in which it is sited , plus it's popular with hospital visitors and students from the college who use the free wifiParking: Restricted parking but free for at least 90 mins. Time to shop and have a coffee. The hospital is opposite so handy to have a coffee while waiting for someone to have an appointment.Wheelchair accessibility: Ground floor coffee shop, parking directly outside for disabled, sloped access
November 2023 by James Hodge
What a friendly place! Lauren in particular is very nice and upbeat.
October 2023 by gail willis
I had to clear a table so we could sit somewhere. It took 10 + minutes to serve 6 people in the queue ahead of us. Hot chocolate came with 'squirty' cream even though we asked for no cream. Hot chocolate was bitter, not very chocolatey.
October 2023 by Skye Monroe
Great vegetarian and vegan options, disabled access and disabled toilet. Wonderful staff: friendly, helpful and kind. Highly recommend.
September 2023 by Isla D
Lots of tables to sit down, watermelon and mint refresher was very nice, maybe a little small for the price. Visited at 13:30. Chocolate rice crispy cluster also very good.
September 2023 by Jo Wilton
The staff and the service was amazing.. The staff were friendly despite their working conditions.Working in this heat with no air conditioning is unacceptable and should not be expected of them.Management need to resolve this as this is the second in 10 days I've visited and both times staff have been working under the same conditons
September 2023 by Grace Taylor
So overwhelmingly busy, but the staff was highly organised. Very popular coffee shop.
August 2023 by Tanya Hunter
very kind and considerate to me with a disability and recent surgery.
July 2023 by Marjorie Emms
Just had a coffee before a hospital appointment
July 2023 by Paradise07232262497
Useless staff. Left standing waiting for coffee while staff severed other customers. Staff became defensive when pointed out I hadn't had my coffee, food was cold and needed to be reheated. Very poor customer service Costa really need to better.
July 2023 by SteveE21
We went in after a baby scan at Treliske hospital. My partner ordered a Blueberry Bubble Frappe. £5 later we were given our drink and left. Once outside my partner tasted the drink and said there weren't any bubbles in it (this was the main reason she ordered it). We went back inside and said we didn't think it had any of the blueberry bubbles in it to which the lady behind the counter said 'oh, no we don't do those any more'. We left somewhat bemused wondering why the drink is still on the large poster behind the counter, why we weren't told that when we ordered or why we weren't offered a discount or our money back.
June 2023 by Nigel Hall
Service a bit slow but friendly. Tables could have been cleaner. Toilets out of order so need to use disabled. Sign on toilet door looked old/battered so may have been out of order for a while?Mocha was nice, latte could have been hotter.
June 2023 by simon thomas
It's Costa, no need to say anymore really, bleddy ansum latte's and their nice cold refreshing new range drinks try one tis gert lush...
