March 2024 by Francis McCartney
Could not get any answer
March 2024 by Nicola Hanlon
I have just received my mother's day card today 13th March, which was posted first class on 8th March. My mum received hers on 11th March. We have also just received a magazine that we used to get on Friday. (4 working days later). This has been happening for some time and is a very poor service. Post once a week is not good enough.
December 2023 by K H
Opening times do not allow full time workers access to pick up parcels before or after work. If you have any plans at the weekend, scrap them, otherwise your parcel will be held hostage.Also not having the option to choose a safe place on first delivery attempt is inefficient.
October 2023 by Julia Dowsett
Would like to leave no stars but wasn?t an option. Lost my parcel. Visited sorting office twice no help at all. Opened a claim against them and sent additional supporting information and still got nowhere. Telephoned customer services waited 45 mins for someone to answer and still no help. Dreadful service.
October 2023 by Mike Temple
Had to wait for 20 mins in the office and ring the bell numerous times before anyone came to the office. It then took another 20 minutes for them to find my parcel. Also said they had attempted a delivery at 17.55pm on a Saturday which they hadn't.
September 2023 by Carla Marie Bitcon
Fantastic people doing fine job
May 2023 by Daniel Dainty
Hard-working team, but privatisation is destroying the business, and you can see the cracks.
March 2023 by Alf Branch
The place not open at times useful to most people.
October 2022 by derek bragg
Shame it's now only open two hours on weekdays 8-10am to collect parcels when most people are at work but is open 8-12 on Saturdays
September 2021 by Nicky Rose
Just wanted to praise Jessica Bullman, postie, she is brilliant, happy doing her job, time for the oldies time for the dogs, goes about her job with a smile, really appreciate her, she's a credit to Royal Mail
July 2021 by Christopher Irving
useless. went out of way to collect parcel to be told there "taking half a day" and to come back , paid them to delivery and now they want more money to deliver it again to the point I've had to write a complaint and push to be compensated for the money they have taken. use a decent service, and not RM as trained monkeys could do better.
July 2021 by Mike McMillan
Serves it's purpose but was shut on Good Friday, while the website said it was open till 10. Wasted time and effort, while I am temporarily incapacitated.
July 2021 by Simon Parker
Very busy and opening times for parcel pickup is now 0800 to 1000 hrs and not all day.
September 2020 by Wayne Hodson
Just had a delivery. Was upstairs in house. Noone knocked. He posted a slip through door and dog heard. He left our parcel in the black rubbish bin.obsolute joke
September 2020 by J W
Called in to drop a pre paid parcel off to be returned.Very helpful staff compared to some post office places I have used
