Banks in Derby, Derbyshire

“Excellent small shopping centre. Beautifully kept. To anyone interested we will need a general hardware store when Wilko closes.Possibly also a haberdashery & clothes shop Then there will rarely be a need to go shopping in Derby where parking charges are rather expensive. To the company that own the centre. Don't be so greedy, make unit rentals more affordable!”

“Literally just left, I was in a situation where I was trying to transfer money from an old savings account asap for emergency house repairs, they all tried their hardest to help me and were very friendly the whole time, especially as it was right by end of day, 10/10 would recommend”

“Happy smiling staff, always willing to help you out ,on the Small print ,a pleasure to go to your Bank, Keep using, this Bank ! Don’t be led to banking “on line”, or these young cashier’s, Will lose their job, and we loose the smiles, think about it.”

“The staff are lovely and have been extremely helpful while I've been supporting a disabled relative. This branch have been invaluable.Unfortunately the experience is marred by the fact that it's often extremely difficult to get hold of them by phone. It's caused me stress as some serious matters couldn't be handled by the generic helpline and I need help from the branch staff, but I can't get hold of them on the phone.”

“Offers all the services a bank should offer. Has a helpdesk.Freindly/ professional staff (as you would expect).In a comprehensive shopping area so you can shop while you are out. Parking is free in that area.Gave me cash bags when I asked for them :-)Lloyds also have an App which allows you to put in cheques up to £1k without needing to go to the bank or post the cheque, even on their Everyday Current Account which has no fee nor minimum monthly payment requirement.”

“Very grateful for the help given by your staff today - very thoughtful, polite and knowledgeable. Successfully set up an Executor's account. Excellent process, fulfilled what I was looking for ..... ensured I had access to online banking and mobile banking. Thank you - great customer experience - I'm going to rethink my current banking supplier.”

“Alex lynam provided me with the best customer service I've had from any bank ever.We had a few obstacles to overcome in setting me up as a Lloyds Banking customer, he had an excellent proactive 'can do' attitude and solved all the problems/hurdles.He gave me his contact details and stayed in touch during the whole process.Lloyds Bank have got a real star here.I'm happy to be a customer.”

“High quality stuff and friendly too, fast and excellent duty. I suggest Santander to all peoples that looking for a new and fast bank account. Best bank in Derby”

“Staff are always friendly and very helpful. Yes sometimes you have to queue. I check out on line prior to going what their least busy times are. During covid staff were asking people in the queue what sort of transaction they were carrying out and offered to help them use the ATM machine it was surprising how many people accepted this offer, and could use this option most of the time and not take up staff time unnecessarily for customers whose transactions need to be made at the counter,”

“Incredibly helpful, friendly staff. I am dealing with a bereavement and the staff at the branch in Allenton have been so understanding and have gone beyond the call of duty to help me, which is much appreciated. Also, the online and telephone NatWest staff have been very helpful. I would recommend this bank anytime.”

“Been with the Halifax for more years than I care to mention! Absolutely brilliant online banking App and never had any issues when using the High Street branches in Central London, Derby or elsewhere - except maybe sometimes for annoying customers or queues.Definitely the best choice!”

“Called in Yesterday just on the off chance that I could sort out account queries. Fantastic service from both the lady on the front desk and Azair Aziz. They were both extremely helpful and sorted our questions efficiently.”

“Writing on behalf of my wife Georgina Hancock and her brother Mark Corpe; Pam and Mollie are a real asset to your branch they have been so helpful and accommodating. They really have gone above and beyond. Please pass on our appreciation, thank you Pam & Mollie xxx”

“Excellent service today 1/2/23.Never been before and needed some help and advice with existing historical accounts.Was made most welcome and everything explained in terms I could understand.”

“Absolutely nice service. I been to open new account to Barclays even my English not 100% ? staff (Indian women) polite to explain all details to me. Thankyou so much ⚘”