Banks in Plymouth, Devon

“Excellent shop ,all staff so polite and knowledgeable, I went in with my autistic son ,who was in a state as his iPhone wasn't working, couldn't get it to charge, so the lady looked at it cleaned charge port then changed it up so a very happy son”

“We met Ricky/Rudy (dark curly hair) and he helped us make an international payment. He was immensely helpful and he was extremely pleasant. We wish Ricky all the best. Great service!”

“I went into branch this morning for one of my elderly residents, and the ladies working were extremely nice and incredibly helpful. They made a difficult situation far easier than I thought it would be. Thanks again!”

“First time using the branch in general . Started off by using the outer ATMs to deposit cash + cheque, the ATM is self was difficult to read near impossible to make the correct actions, also confusing to understand. I wasn't aware of the process for deposits, so incorrectly entered an amount thinking it would let me confirm it again or it would check the cheque or cash there and then, but instead it spits a envelope out at you and tells you to deposit it inside and drop it back via the ATM, again the ATM was difficult to read so I wasn't aware you had to put both cash + cheque together.Branch staff lovely and helpful, there was a little queue Infront of me, but one of the staff saw me in the back of the queue, came out and asked the other customers if she could help and then came straight to me and explained the next steps for the deposit. Really helpful and it's appreciated for your quick service.2 days later, the correct deposit amounts are showing in my bank, again thank you for assisting me with the issue.Great experience in branch, One thing I dislike about nationwide in general is you can't pay cheques in online or at the post office. (Would save the planet, with unnecessary journeys!)”

“Who ever is the line manager to the young lady who sorted my card issue over the phone.....She was an absolute credit to the Co Op banking team.Pass on my appreciation”

“Never had a problem with Santander, but what i don't like is when it says on the website the branch opens at 9.30, i'm there for 9.20 all ready \\u0026 notice on the window says not open until 10.00 especially the branch in Plymouth, A polite message for Santander, next time do you think you can update the opening times on the website instead of leaving notice on the window ? Thank you”

“My name is Khara Pierre. I came into the branch in Plymouth yesterday.I had a wonderful lady called Megan, who was fantastic from start to finish. She was friendly, professional and informative.her customer service is excellent, I had my 5-month-old baby with me, and he needed to be fed, and she even warmed up the milk for him.Megan is an asset to the company, and I was really happy with how she helped and treated me.I wish there were more people like her in today's world. She is just fab!”

“Though seemingly smaller than other bank branches, TSB Plymouth City Centre branch has provided much better service than any other I have used. In particular, Sharon Pengelly is a friendly and expert source of advice. The help she gave me was exactly what I had been looking for and I don't bestow compliments lightly. I do research other institutions carefully but TSB just had the edge and the products that suited me; I am very happy with my choice and would recommend the team at TSB Plymouth.”

“Thank you to the staff member who dealt with us this morning. Very helpful, polite, and professional. Sorry we didn't ask your name but you thoroughly dessevred the salute my father in law gave you.”

“Ask for Lorraine. She helped me open my international bank account and went above and beyond to help with how to do transfers and global payments. Best bank experience ever.”

“I would like to say a big thank you to Dawn after receiving a letter this morning saying I changed my account and ringing barclays that told me to go straight in to a branch to investigate this you can imagine I was panicking as to what was happening after waiting for my 3 year old to finish nursery at midday so I could get the bus in we arrived shortly after and I would just like to say after being told what I had cancelled previously wouldn't be the case Dawn assured me and explain that was what had happened. Very understanding lady and very helpful. Many thanks”

“popped in to deposit some cash in the self service machine but it jammed, all the staff were brilliant and very helpful, got the note out and deposited it for me.thank you”

“it is my first time going to Natwest but Samantha, one of their staffs was so warm and friendly that I did not feel awkward at all. There should be more Samanthas everywhere ?”

“The mortgage team are fantastic. Tracey & Damien were extremely helpful, even when one of our employers was being difficult to communtice with! Would definately recommend to anyone looking to get a mortgage. As a first time buyer, Tracey explained everything for us and helped us to understand the process.”