August 2021 by Annie Pretty
Staff are unhelpful and unapproachable, especially the man who came off quite rude to me and my partner both times we visited.I recommend going to the boots opticians in Drake circus instead, the staff there are lovely.
July 2021 by Colin White
I recently had an eye test at Boots Cornwall street plymouth. The optician was very profession and very thorough. Then I had to pick a new pair of glasses with the help from Simon in Cornwall street Plymouth. He explained everything very clearly and when I went to clothe glasses I arrived 15mins early but Simon said it was ok and he got my new glasses and explained all about them. Thank you very much. I will definitely be having all future eye tests at Boots Cornwall street.
July 2021 by Dan Morris
First they couldn't find my appointment, and then they call me to say that I do have one, not leaving me enough time to get there. Then they don't answer the phone when trying to call them for 40 minutes.
July 2021 by Anthony Champion
Stood outside the store, and phoned to make appointment, I could see a number of staff inside, but nobody bothered to answer the phone. CAN'T WANT ANY BUSINESS. MUST BE RUSHED OFF THERE FEET
September 2019 by David Price
will not pick up phone, acting like the NHS
August 2019 by annie Jones
Great selection of glasses. Staff friendly and helpful. I would recommend this opticians to anyone who needs to have eye test or new glasses.
July 2018 by Courtney B123
Best opticians around! So helpful and brilliant staff!
May 2018 by Rosalind Davies
I visited Boots Opticians in new George Street this morning to collect my glasses. I waited around for a good 15 minutes while the staffs were giggling and chatting while they lost my glasses which I paid £100 a week ago, it was very unprofessional and unfriendly, I want to go to Specsavers now, I won't recommend them to anybody else.
September 2017 by lucas davidoff
Nice customer service, fairly cheap products and they replace the rubber grips that always fall off my glasses. The store never seems crowded and is clean the only bad thing is when you don't give the exact price for something it takes them 5 minutes to go to the safe
June 2017 by david draper
My wife received excellent service from Karen and Sharon. They are definitely a good double act, very helpful and friendly. I would recommend this particular store to anyone seeking advice or considering purchasing glasses. Thank you for all your help.
August 2016 by Laura Kemp
I changed to Boots Opticians as I was tired of all the hidden fees and charges of Specsavers. The staff are very helpful and friendly, I'd not been for an eye test for 5 years and so they tested my eyesight very thoroughly. The woman who dealt with my glasses was very clear on what I could have and what I would be charged for, but wasn't mandatory. I like the fact that they issue NHS vouchers of up to £50 as well. As a carer myself it's very nice to have some help when it comes to healthcare, especially glasses as they are expensive. Overall I would highly recommend them as an Opticians. Great service, good price for glasses and a very clean establishment.
