Department Stores in Torquay, Devon

“A little hidden gem of a cafe. Lovely big windows for a sea view, even in terrible weather. Very calm and relaxed atmosphere and a great place for a cup of tea. Plenty of comfortable solo seating”

“We love to have our brunch in this place on the weekend sometimes. There is an amazing view over looking the harbour in Torquay.The atmosphere is quite pleasant.I love the coffee here, It is very creamy and tasty.The food is always well presented and of reasonable quality.The staff are gentle, polite and friendly. The only weakness of this place is that there is always a queue at the till.The coffee shop is on the top floor of the store. The store is quite pricey but it has good quality clothes and products.”

“Great staff, very helpful, I needed a men's dressing gown out of season but a member of staff went the distance and got one for me. The recipient is delighted with it and I'm a happy bunny. A++++++”

“Friendly staff. There was a friendly chap on the fitting rooms, he allowed me to try on about 10 coats just before store was closing which I appreciated. Great selection of stuff. Also some gold label stuff at great value.”

“Still a great man shop… Easy access to the men’s department as well as changing rooms. Staff really helpful have good banter. Good selection of shoes and nicely laid out. Directional lighting towards the garments is a plus. It’s also got a Home section upstairs and a Costa coffee.”

“Mind-blowing Range of products. Needs an ice cream etc supply! The Range staff were dehydrated and we Customers were sweating. Water bottle supplies needed all around the store. N.B. Management you are missing badly here!! This reduces your staff's efficiency!”

“I would like to give a special mention to Hannah on the Lingerie department, I booked in an appointment for my partner Vanessa to be measured for underwear as wanted to treat her to some new, Hannahs Professionalism, humour and general customer service was outstanding!, The manager at the Willows should be very proud to have Hannah on the team, My partner was a little unsure of what to expect as not been measured for many years but was soon totally at ease with this Lady, Altogether a very good shopping experience !!”

“had to go to the Torquay store today as my washing machine had broken we looked on the screen to find one that suits and the young lad who served us called Ian was amazing he sorted all of it on line for me he was patient and found the one for me he should be recognised for his people skills and patients as not everyone is clued up on the internet polite and a very good worker at all times making sure other customers was being looked after whilst helping me thank you again Ian keep up the good work hope you get recognised for your work”