March 2024 by gareth vicky
purchased an oven which was faulty and company will do nothing about it. avoid this company
February 2024 by Matthew Hough
A joke of a company
February 2024 by M3hek
The customer service did what I asked but they weren?t very professional they talked like they didn?t care about the customer I don?t think I will be ordering from here again.
February 2024 by Bobby
Terrible customer service and product himself was wrong and damagedAVOID!!!!!!!
January 2024 by Mi Baron
Ordered multiple times chaffing dishes for buffet use , two rice cookers made in Germany, and lamp warmer . Tiny human mistakes are rectified in a very professional matter and dealt with ASAP.Highly recommended ?!Fan Thai Sticks team Chelmsford Essex.
December 2023 by Alessio Fiumanò
This company is a joke. Whatever I bought was faulty or had some kind of issue. The stainless still sink was rusty literally after 2 days of using it, the milkshake blender was faulty, a replacement had been sent and that one was faulty too. I bought a pie warmer, the glass door got broken and they sent the replacement twice and twice wrong. Absolutely ridiculous. I won't get in touch to discuss it because everything takes ages and you deserve to fail.
November 2023 by Michael Hall
Been waiting over 2 month for a part for a steam oven & still not got it! Was told 3 weeks ago it was coming in that week but still nothing, when I emailed to find out what is happening I was told they can?t remember what I was waiting for & can I explain again! I am at the point now where I am not not going to get this part. First time I?ve used this company & it?s also the last, stay away.
November 2023 by Emille Idrissi
matthew is a hero very fast efficient got everything sorted as said and the parts came next day top man deffo will be looking here when time to upgrade customer service impeccable very very grateful for these guys!!!
October 2023 by turan dagtekin
I have purchased this freezer 3 months time new and faulty had a fault it?s not working past 2 months. I am still waiting for the parts part is coming from China and then nobody helping in this business. The scene is apart from put on tea only but part never arrive don?t buy any products here again
October 2023 by M A
Do not use.. ordered products for next day delivery and paid extra.. a week later still nothing to call and find out that apparently the items come from suppliers and the dont have enough of my items in stock... so solution 1 would be to CALL ME AND INFORM ME!!!!absolutely horrified at this company..
July 2023 by Samuel Turcu Georgesch
I bought 2 gas fryers, but they are the worst, I contacted and asked for help, they said they would request from the manufacturer. After 2 week's my appliance was changed with the right one. Thanks eCatering . Highly recommend
June 2023 by daniel brooks
Probably the worst catering company I have dealt with?Nobody answers e mails, customer service doesn?t exist, if you do speak to someone nobody knows what is going on and you are passed around with false intent. I?m left with a recently purchased broken appliance and e catering clearly are not interested.Only today I was promised a call back after finally speaking with someone, no call back received.
May 2023 by iainstev
Brilliant service, great product
February 2023 by Mark Dodsworth
Great product and service is above and beyond A****
February 2023 by Andre Alves-Areias
I bought a pizza oven from this company. It arrived quickly, but there was slight damage to the item; this was resolved quickly and efficiently. Great customer service.
