Banks in Clacton-on-Sea, Essex

“Finally made it into brach the younger male staff member was really helpful sorted out my stuff in a calm professional polite manner, this is great as banks once was like this 40years agoKeep up the good work let's hope the choice to visit in branch remains an option for another forty years”

“Had a meeting with Lucy last week, she made all of it so easy. Felt very relaxed with her. She explained everything in such easy terminology. Great bank fantastic staff ?”

“Friendly and quick and in response to standing in a queue all my life, all banks have queues and if standing in a queue all your life how often are u in there and once In do u ever leave the place”

“Always polite, friendly and helpful staff. It is nice to be recognised by the staff, nothing beats the personal touch in this day and age. There are not many banks/building society branches left but I would recommend this branch.”

“Excellent service in branch after being messed about on the phone with business banking for 8 days. Numerous calls and being told something different by every advisor that i spoke to . Nobody could give me any correct advice as to how to proceed and also lied to me on more than one occasion. I was lucky that a lady from the local Clacton On Sea branch was willing to help me out although she normally deals with personal side of banking she spent a good amount of time helping me on a couple of consecutive days and she also seemed frustrated in my opinion on how I was not getting anywhere as she faced the same problem . She did all she could and she finally got me back into my internet banking . Keep up the good work Debbie at HSBC Clacton. As for online business banking my advice is to never get locked out of your account and if you do avoid speaking to online banking as they can not understand what you are trying to say and when they do they either have no idea on how to help or give the wrong advice or just make it up as they go along.”

“My mum goes in regularly and is always looked after very well. Summer one of the team in there is, very helpful and patientThe rest of the team are brilliant thanks”