I went in today to buy something to unblock a toilet after 10 minutes found no staff so found a girl on a desk opposite self service who said she didn't know so she would ask Barry who was on a break, she then never offered me any further advice so I stood in front of her and called screwfix who was so helpful as I was... read full comment
November 2023
Very poor customer service. I was there to buy a carpet and they were doing everything to didn't sell it to me ? . They didn't even want to cut it ?♀️ the worst store ever!!!
October 2023
Kelly from the kitchen design team was absolutely amazing and a credit to B&Q. She professionally guided me through the whole kitchen design process and advised me with a colour schemes. Also, very patient and nothing was too much trouble. I was also pleasantly surprised at the price of the kitchen and the speed of delivery……... read full comment
We look forward to welcoming you to B&Q West Thurrock,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting.