March 2024 by Richard Muller
Attended the WSET level 1 wines Saturday led by Guy. It was an informative, enjoyable experience, made so by Guy's entertaining teaching methods. Would recommend.
March 2024 by Adam Pedley
Lovely staff very helpful
February 2024 by kris kris
OK everything is fine
February 2024 by Roderick Mackenzie (Roddy)
Poor, in every respect.This is just not a decent or serious wine retailer, either in terms of customer service or, more importantly, the storage of their wines.While understanding the company policy in relation to sampling a limited number of styles of wines is in place both for drink-driving and filtering out those going into a wine shop for a free snifter, the staff should be better prepared to sort the serious buyers from the freeloaders. Blanket applied, I find the policy incredibly patronising. While it is right that there is a filter mechanism, the store managers need more training on the implementation in order to discern who is taking the pith and who is walking in and making intelligent comments on the wine that's being sampled.To the wine. There was a "knock down" of a 1996 Bordeaux with half the cork in the bottle. It was down to £20, ostensively from £40 (or some such sales bull) but quite drinkable. Not aware of vintage pedigree pre 2005, I asked the store manager how the 96 vintage stacked up, to be told on his internet search that, I subsequently learned on getting home, it was a better vintage than is the reality.So to the wine. On being politely but somewhat curtly being told samplings are limited to three for those driving (are you serious?), I elected to diplomatically pay up and shift out of dodge by the fastest route possible (to the extent I didn't even want the store manager helping me to my car with 12 bottles of wine). When I got said wine home, and the label damaged, half a cork in the bottle when tasting in store, and opened a bottle up the following night to accompany a cheese plate, this came the point at which I decided to provide a review.Like the sample bottle in the shop, the cork in the first of the five bottles of the 1996 I opened shattered. And I mean shattered, even after taking steps to put the corkscrew well down into the cork to avoid this problem. Then, on abstraction and inspecting the cork, while blackened at its "seat" (as should be expected for a wine of this age) it was as dry as a bone, indicating vertical storage for around or at least 3 years prior to opening. Beyond that, if I open any bottle of 20 year old wine from my cellar (were all aging reds are horizontal) where a wine has a sediment, there will be an area inside the bottle where it is clear the fine particulates have separated out, (and more sediment can normally be removed by decanting). If a bottle has been correctly stored, the sediment will in part be stuck to the side of the bottle.Not so this bottle of wine. No 'side of bottle' sediment evidence whatsoever, concluding the incorrect vertical storage point, initially witnessed by a dry and shattering cork. What's more, the particulates that had not settled ended up in the glass on the pouring of the first two glasses. This would be a total embarrassment to pour to any guest. It was like sampling wine poured in a sawmill, with the amount of sediment, beyond the bits of fractured cork that ended up bobbing about in the glass. Discount be blowed, these bottles of wine tell a sorry story.My first experience. My last. And because? My conclusion is Laithwaite's are rather poor at what they are doing (and, apparently, at £20 paid for a label damaged knock down product, that price is still £3 over market value).I won't be back, probably to both Laithwaite's and my satisfaction. Shrewsbury here I come.
February 2024 by Miroslaw Pawlak
Fast and efficient friendly service
January 2024 by dawn kelly
Shop is busy expensive no cheaper than online ? I can only go by what I bought x
January 2024 by Howard Tetlow
Great wine, knowledgeable and helpful staff.
January 2024 by Emily Naish
Fantastic selection of wine and great customer service. Alex was really helpful and very knowledgeable. We'll definitely be back again!
December 2023 by Anne Davies
My family and I have been customers of Laithwaites Wine for approximately 30 years. The wines are of an excellent quality and never disappoint. I am very privileged to receive regular quarterly telephone calls from the knowledgeable, helpfull and experienced Diana Waite who is my personal advisor and based in Gloucester. She is a lovely lady who provides me with recommendations of which wines to choose. Diana knows and understands my taste and price ranges. Shes an asset to the Company and her Clients. Ordering from Laithwaites you won't be disappointed. Many Thanks.
December 2023 by Dr Neil Young
Very helpful staff
November 2023 by Paul Mason
This is a great shop with friendly staff with great knowledge of wines. I have used Laithwaites for many years and now they have shops they have come on leaps and bounds. Would highly recommend.
October 2023 by MD
They no longer email you when your wine is ready to collect from Gloucester Shop. Even when paid for it 2 weeks previously
October 2023 by Peter Hickman
Regular visitor always helpful, never had a bad wine???
September 2023 by Neil goldsmith
I have recently completed the WSET level 2 online course and Exam with Guy Watson.Thoroughly enjoyable and interesting period of 8 weeks.Pouch tastings are sent in the post and the learning fun.Considering level 3 though it's quite a step up.Thank you Guy
September 2023 by Cosmin Pyranha
I went there with a delivery. Not just once but quite a few times. One of the fastest unload out there. Top !
