November 2023 by Fred Barrington
Wanted some stamps and envelopes. Very long queue to the po counter. Bought the envelopes from the shop, then gave up waiting. Went ba k to ask for a receipt for my envelopes. The guy on the counter did not seem to understand the concept and when he tried to phone a friend I gave up.
November 2023 by Sonia Araujo
Very rude staff in particular a lady who refuse to help me and do her job. She also told me to don't come back there anymore. I couldn't believe she was treating me like that.
November 2023 by Heidi Haltaufderheide
The supervisor was extremely helpful and polite she gave solid advice and assisted me well.
November 2023 by mina haeri
Manali went above and beyond to offer excellent, helpful service looking for the best possible way for me to post my package. Thank you!
November 2023 by Abigail Burch
Always a massive queue, mainly down to the fact they have 2 cashiers serving and no self-service. Was hopeful that when they moved premises they would update with machines to help speed things up but instead they?ve downsized in order to put in an unnecessary newsagent. One of the worst post offices I?ve used which is a shame as it lets Balham down. Having to use it regularly is painful.
October 2023 by Zayna Al-Saleh
I came in with 49 artworks in tubes today and the ladies at the counter were so helpful and ensured they met the cut off deadline. The artworks raised money for charity so their kindness was particularly meaningful. Thank you again and couldn?t have had a better experience despite 49 packages!
September 2023 by Laura Carloni-Debenham
Really slow - no real sense of urgency despite the queue getting longer and longer. If it wasn?t because I needed to send the letter , I would have left but not returning
July 2023 by Rosie Golightly
Terrible experience as usual at this PO branch. Opening times online and on the front door state 9am-6pm. Arrived at 10am to find the shutters closed and no note on the door. Waited around a while before giving up, upon walking back I cross paths with the post mistress and colleague sauntering down with coffees in hand. I even wait a while to see if they will open up, after 10 mins they still hadn?t. Put us all out our misery and update your opening times to ?whenever we feel like it? or at least leave a note on the door indicating when the post office will be usable. As an aside, I hate the recent refurbishment with its too small for purpose post office section, tacky convenience store and grimy (always empty) deli. A disgrace to the post office.
June 2023 by kalyan sai
I have always got good experience whenever I went to Balham post office. Especially, Pratik, is very helpful. He explains the services very nicely.
May 2023 by Anna Bodenham
Generally polite service but there?s often a vary long wait.
April 2023 by Ian Powell
It's just been renovated
March 2023 by Matthew Jenner
So rude, staff are not helpful, waiting times are so long at all times of day. The worst post office I have ever been to
February 2023 by Anastasia Logan
They ?refurbished? this post office and for some reason got rid of most of the post office counters and put in some trash shop and a horrible cafe. No one uses the shop or cafe, so the staff just stand there with nothing to do. And due to the very limited post office counters you always wait at least 10 minutes to be served. Get the staff that are manning the shop and cafe to man a post counter instead?Very annoying.
January 2023 by Robert Burnett
Went in to drop off a pre-paid parcel at 17:45 and there was STILL a queue of 15-18 people. A lad came in just after me with the same mission and he decided to go and find out. He said it had been the same all day so must have treied previously. Anyway - they accepted the parcel and he came back and told me to go and just pass it over the counter. Result ! So if that is all you have to do - drop off a pre-paid parcel - it's a pleasant experience.
December 2022 by Drive Easy
Without a shadow of doubt the worst post office in London. They either don't employ enough staff (those they do often arrive late or work incredibly slowly) or the ones they do are just hopeless. Should be shut down.
