January 2024 by Emily Blance
The disabled/ baby change facilities were out of order. And instead of being helpful as have new born twins who require changing, the staff we rude and advised me to treck all the way to the cinema. I asked to speak to the manager as we only needed to change the babies, are the manage was trying to ignore me and hid, very professional? I hope no one else has to be in the same situation and is treated so poorly, let alone by a manager.
January 2024 by Basia Lazaro
This place has changed a lot since it first opened, unfortunately, for the worse. The staff is not particularly friendly, and the seating area was occupied by people who were allowed there to sleep. Even though there were no seats for customers, the staff wasn't doing anything to ask the sleeping person to leave.
December 2023 by Glen Coe
Very slow service and drinks were not made nice, only one person making drinks which then takes more time ! I have never been to a slower pret and I use a lot of them.
December 2023 by Brett Patterson
One of the guys serving shouts too muchOK for working, but usually
December 2023 by Gregor Sleigh
Pret is now designed for Members only with non-members have to pay significantly more. The food is very expensive for non-members. This is clearly designed to enable the members only discounts. Great if you are a member but bad, if like me, you go to Pret fairly often but not enough to be a member. Avoid it now.
December 2023 by Heather Gale
Very little ham in the Ham Hock & Festive Sprouts Macaroni Cheese. Looked like just sprinkled over. Usually better than that.
October 2023 by NEYA ?NEYA?
Great team ? I go on a daily basis so I can tell ?
September 2023 by P K
Pret A Manger offers a refreshing take on fast-casual dining. Their menu features a variety of fresh, made-to-order sandwiches, salads, and hot drinks. I appreciate their commitment to using natural ingredients and avoiding additives. The atmosphere is usually bustling, making it a good spot for a quick, tasty meal on the go. However, prices can be a bit high for the portion sizes. Overall, a solid choice for a convenient and healthier fast-food option.
August 2023 by MJ The Art Traveller
Sounds like the manager was having a bad day last sunday when she was trying to resolve a altercation with a rude customer! There was no need to shout at my sister and take it out on her. She only asked where the toilets were! I think the worker needs to go on a anger management course and think carefully about she speaks to customers!
July 2023 by Saraf Anan
Useless Pret. Have tried to order via Deliveroo twice, they never confirm the orders in time and so what you order gets sold out before they can pack it. The first time they substituted a MEAT croissant for the porridge I ordered and the second time they cancelled the whole thing. Terrible service
July 2023 by IAN STEED
Horrible experience at the Angel pret. Sandwich advertised for £4.85. They charged me £4.99 so I pointed it out. Made me wait for ages whilst the manager changed the bins, then wouldn?t refund me the difference. Pretty sure is this against uk trading standards. Manager was clearly annoyed with me and made me feel bad for asking. Told me I?d have to write to customer service to get the partial refund. Just went in for a sandwich and now I feel horrible.
June 2023 by Ti X
Staff are very nice and helpful, I accidentally got injured and they helped me so much. Words can?t express my gratitude ;)
April 2023 by Rosesandcabbages
This pret is convenient if you need somewhere to sit down during shopping, and the coffee is usually hot and OK tasting. Today it was busy and the coffee took a bit longer than ideal. The staff member making the coffees was grumpy and mumbled the coffee name and plonked them far away from several people waiting. It was all a bit chaotic but nothing to worry about...until.... I then noticed the display counter with cakes, pastries, cookies etc. it was completely open on one side, and there were 3 flies landing on the produce. It was really disgusting, and the staff member just waved her hand away from the flies on the cookies when I told her. I instantly felt nauseous. If anyone had ordered anything from there I would've actively loudly made a fuss to warn them. Really awful design of these cabinets if they are fully open to flies and vermin at all times. Directly facing the customers as well so very offputting. This needs to be changed across all branches and the cabinets need to be shut when not being used. I will never buy food from pret ever again after seeing this. So revolting and clearly happens constantly as the staff couldn't care less. She should have thrown away the items that she could openly see had flies on them, but nope. Very concerning indeed. Though with the cupboard designed like it is there's frankly little they can do to stop it. Toilet was pretty gross as well, clearly is not checked/cleaned half hourly which it should be in a really busy place with only the one unisex/disabled toilet for all customers. This branch is no worse than any other really, but these hygiene issues cannot be overlooked. Once seen they cannot ever be unseen sadly.
April 2023 by Oo L
Pretty popular location in the Angel Shopping Centre. Staff members and baristas are nice and efficient and usually your drink comes ready in no time. I like the atmosphere of the seating area with warm brick effect walls. Great place to grab a coffee to carry on shopping or stop and rest. Nice branch.
April 2023 by Nikoll Prendi
Rude employees Didn?t get her name but she was mid thirty, dark skinI knocked on the door at 7:31am and she got angry and told me that we open when we are ready. Very poor
