August 2023 by Una Coales
Nice selection of groceries. Convenient location.
May 2023 by Sam Saltwell
This is a large M&S in the heart of Clapham Junction that has benefitted from a beautiful contemporary refit. As ever, the quality is there.
May 2023 by Elizabeth Dowling
The staff are really rude in this shop. You cannot approach the staff as they are surly and obnoxious. I always thought m&s were known for their customer service but not in this branch. Definitely needs new management
April 2023 by Janna Salam
I love this M&S. it?s huge and has everything you could want. There?s a fresh deli section and fresh pizza section
March 2023 by Ansu Parida
I loved it when one of the workers, called Naveen, was helping me out with my serving and was so friendly with me. Id honestly love to go again just to have a friendly chat with him!!
February 2023 by S M
Been shopping there for years never encounter a problem as I never return anything. Today I wanted to make a return which I purchased less that 1h ago. I was told that I couldn?t because I peeled off 1/4 of the stickers off.How pathetic is that. Very angry and disappointed with the service which I received.
January 2023 by Lidia
Been told via customer service that you can exchange money there but unfortunately you can't, almost missed my train because of it. The menager at the shop was particularly rude, short girl with blondish hair not sure where from but really not helpful and rude. Wouldn't recommend using money exchange there or customer service at all. It's opposite to what customer service should be.
January 2023 by L I d I a
Been told via customer service that you can exchange money there but unfortunately you can't, almost missed my train because of it. The menager at the shop was particularly rude, short girl with blondish hair not sure where from but really not helpful and rude. Wouldn't recommend using money exchange there or customer service at all. It's opposite to what customer service should be.
December 2022 by Thanos K
One of the best M&S in London. Absolutely amazing pastries. Nice and inviting decorations.
November 2022 by mark andrews
Went here today for a shop.The store had a very tense atmosphere with lots of ladies in big flowery dresses standing about chatting -Head office? lots of tidying going on and nervous staff.Would have been nicer if there had been some food tasting or events going on or someone to welcome customers into the store! A nice fit out here missing retail theatre.
October 2022 by Anthony Ioannou
Best supermarket experience out there. I love how trusted they make me feel
October 2022 by L. B.
It would be an amazing supermarket if the customer service would equal the structure: no sale assistants around when one needs to ask info and the worse thing is an elderly man at the self check out aggressively attacking and embarrassing the customers to show the receipts in front of the crowd, treating shoppers like shoplifters. This is something I am witnessing every single time I go there, reason why I tend now to go Waitrose which is right across the road. This man is not an asset to the company, I?m afraid.
October 2022 by H S
A great branch of M&S. Always well stocked and if your struggling to find an item, the staff are very friendly and willing to help with fantastic customer service.
September 2022 by Luca B.
It would be an amazing supermarket if the customer service would equal the structure: no sale assistants around when one needs to ask info and the worse thing is an elderly man at the self check out aggressively attacking and embarrassing the customers to show the receipts in front of the crowd, treating shoppers like shoplifters. This is something I am witnessing every single time I go there, reason why I tend now to go Waitrose which is right across the road. This man is not an asset to the company, I?m afraid.
August 2022 by Dan F
This is probably the greatest shop in the world.One time the plain clothes security guard wrongfully accused me of shoplifting some Tim tams from here (you can?t even buy Tim tams in there) but that hasn?t dampened my enthusiasm for this joint.Is the GOAT food hall. Worth a detour.
