November 2023 by Lalla Hussain
I came to Mark the swimming teacher here at Fitness First with the challenge of needing to improve my swimming in a very short space of time for a course I had to do. We both knew it would be difficult but even after 1 lesson my swimming improved leaps and bounds.Mark is understanding, patient, kind and a natural teacher. Since then I have returned for lesson after lesson and for my personal improvement I'm astonished how much better of a swimmer I am in a matter of a few weeks. He breaks the process down very well and really gives confidence and pushes you just the right amount.He plans each lesson perfectly, takes notes and videos so you can review them afterwards and is always available for further questions outside the pool. Mark is worth every penny and I would recommend him to anyone, beginner or not, as he completely takes away the daunting feeling of having to learn something as an adult!
November 2023 by Jess
Fitness First is my happy place where I can come to relax and destress after work. The FF Team are incredibly kind and encouraging and their energy is infectious. Jacob, the manager, is an absolute ray of sunshine and is always ready to help clients and regular gym-goers alike achieve their goals and fulfil their potential. The gym facilities are extensive and maintained to a high quality. The changing rooms are kept very clean and there is a continual supply of towels.
October 2023 by Akshita Pandit
We've been taking swimming lessons from Mark at the club - he is a really really fantastic teacher! After just 4 lessons, our swimming skills have improved massively. Mark's lessons are extremely focused and structured to meet individual goals. His methods are holistic and focus on developing your swimming and breathing techniques with some great theory and practice (including videos and demonstrations), while also reminding us to have fun and enjoy swimming! The pool and facilities are also very clean and tidy. I would highly recommend joining Learntoswim with Mark for anyone looking to learn or improve swimming skills!
October 2023 by Rebecca Eames
This used to be a nice gym but has gone way downhill. Often there are no towels and regularly the showers aren't working either. It is also dirty in the changing rooms with bins overflowing and hair and dirt everywhere. Much nicer gyms and less expensive in the area.
October 2023 by Dima Horda
This gym just can?t seem to get the basics right?In the two months I?ve been here, there was no hot water on several occasions for more than a week. Today, there were no towels.These are fundamental to running any gym. I don?t know how much longer I can justify paying Tier 1 prices for this?
September 2023 by Jess L
Been a member here for 15 yrs, and the fees go up every year but the gym doesn't get any better - its really frustrating they don't invest in basic maintenance. Their bikes are always broken (in the spin room and on gym floor), the instructors mics break and it takes 3 to 4 weeks to fix it (not fair or safe work conditions for instructors!), and recently no hot water for a week. The description above brags about their 'performance cycling area' but only 1 of 3 bikes in this area work, and its been that way for months! Staff are generally nice though, and a couple of super experienced and attentive instructors (eg Julia & Valter) make up for it. I go here because it's convenient, and just good enough.
September 2023 by Lauren Pulsford
Good size gym in a convenient location for the station. The staff are all friendly and classes are good. Sadly it often has repair issues (eg no hot water for the past week, sauna and steam room were broken for several weeks recently, showers are often broken and you have to try a few before finding one that works, running machines often have at least one of the newer machines out of order, hairdryers take ages to be replaced when they break) - hopefully these things will start being resolved more quickly in future. Considering the price of the gym, I don?t think it?s great that there are so many repair issues.
September 2023 by Fola Ol
I joined FF Cottons just over a month ago and have had a really positive experience so far! Special shoutout to my PT, Jacob, who has been extremely supportive and brings great energy not only to each training session, but to Cottons overall.Thanks to the challenging but varied and informative sessions with Jacob, I?ve become more comfortable and confident in and around the gym, and I?m feeling fitter and stronger each week. Jacob always encourages me to push beyond my mental limits (especially during the TRAX Games challenge today), and I often leave each session feeling proud of what I?ve been able to accomplish, especially as a beginner in the gym.If you?re looking for a friendly gym community and an awesome PT, I would definitely recommend FF Cottons and Jacob!
September 2023 by Tom
Super gym - PT?s are always incredibly welcoming and friendly. Gym always clean and great environment to work out it. Shout out to Jacob and Alessia who are great with members. Top gym, would 100% recommend
August 2023 by ionela bulceag
I highly recommend the swimming lessons with Mark for any adult learning to swim for the first time or wanting to improve their technique. Mark is very knowledgeable, patient and friendly and makes all lessons very enjoyable. He gives great advice and helps you build your confidence in the water. The lessons are well planned out, structured and Mark breaks down all concepts in small steps making it easier to understand.The booking system is also very easy to use and the pool is very nice and clean. All other staff are also very friendly.
August 2023 by Shaun Turner
A large and friendly environment with a good vibe. I have been a member for a number of years helping me improve my mental and physical health. I would like to highlight Jacob who is my PT. He is always on top form come rain or shine. Making a challenging work out rather enjoyable ;-). Highly recommended.
August 2023 by Nadya Uzum
I?ve been training for many years, different gyms but Fitness First Cottons deserves a 5 * review. The gym has not only everything you need but the best staff members you can ask for. Special thanks to Jean Paul who?s always prompt to help and delivers very good quality classes.
August 2023 by Patrycja Smola
Great gym located in the heart of London. There is a big variety of classes to suit everyone?s needs. Huge thank you to the trainers at the gym who are always very welcoming and ready to assist. Especially Jean Paul who from the beginning showed me around the gym and made me sign up in the first place. He is always there to support if you need any help and ready to answer all the questions - always with a very positive attitude! This is more than just a gym, it?s a community that I?m glad to be part of.
July 2023 by Patricia Hicks
Hi, membership services,I went to the club today to ask for help with my membership and tell them I am no longer in the city working to ask what to do.There is a guy with a tattoo and bold head was so rude to me he ask me to get out of his club that he not going to help me.He shout in front of and treat me very badly.I always though people work in the reception is help people.But he only ask me card to get the payment after that he start to shout, I had to call my husband my body was trembling my god I want a cancel my membership.He said he was the owner but if you are owner you have to treat people with respect.Be careful with a guy with a tattoo in this club he treat very bad behaviour scream to leave his club.I hope god can save him.I also have a problem with login to the app nobody help
July 2023 by Yaseer Hossain
Been coming here since May with my partner and it?s always a welcoming experience.Gym has every facility you can need! Not only had it helped my physical wellness but also my mental wellness and has allowed me and my partner to become more confident.With the help of Jacob, Simon and Alessia to name a few I?ve come on leaps and bounds since I?ve started. I look forward to extending my journey!
