December 2023 by Joe
Bad customer service. Staff just stand around or go missing whilst customers are stuck waiting for approvals. Saw one staff member just buying their lunch watching other customers wait for an eternity. They didn't bother helping or asking a colleague to help... why would they? Absolutely zero awareness or care for customers. They are lucky the nearby Tesco is almost as bad.
December 2023 by Dora ?Lahara? Makoviczki
Customer service is terrible. Shopping assistants chatting with each other, don't care about customers. Rude and unprofessional.
October 2023 by Jamie Zheng
I had 2 different pastries in a single bag and could not input both at the same time because of the weighing procedure everyone has to do everytime you scan an item. I didn?t want to use my hands to grab the other pastry from the bag in order to match the weight (for sanitary reasons) and tbh I actually did not think of that in the moment. However, this does NOT give your staff (specifically a female staff, I don?t remember their name) the right to condescendingly comment about using my common sense when I asked for help. First of all, how is it appropriate for a customer service staff to have this sort of attitude when serving customers. Second of all, who are you to question me and my way of doing things? I was not breaking the rules or anything, I hope there will be thorough correcting in the staff?s conduct and attitudes in the future.
July 2023 by Tamim Hussain
Manager saw me scan a redbull. But then she decided to walk away so I?d have to wait for age verification which took more than 7mins waiting. I went up to the tills, said I?m waiting for verification but then was ignored as she was occupied with breaking cardboard boxes instead of prioritising the customer. Was left confused so I decided to leave my items at the scanners as they have no care in doing the simple basics.
June 2023 by P
I returned my jacket on a Sunday at 8pm and the duty manager was very kind enough to assist me even though he was busy supervising the tills. He was very efficient, professional and friendly. Well done!
May 2023 by Grace French
One of the staff was extremely rude to a young girl who came in wearing a dressing gown. She loudly told her (so other customers could hear) that they're called night clothes not day clothes and to "have a standard"
April 2023 by Tadhg ?The Grey Wolf? donnuban
No staff around and what i think was a security guard staring at people and smoking blocking the entrance, claim to have fresh bread but no baguettes were visible at 9.30am Sunday morning, this place needs to pull its socks up.
January 2023 by George Sanderson
No idea how this place is still open - there?s zero staff in the store
December 2022 by Christabelle
Small, but good range of fresh fruit and veg, bakery - even frozen stuff. Easy to navigate and not usually crowded. Handy location. Accessible by ramp or stairs.
December 2022 by P BAN
Sell 'Jack Links' Beef Jerky which comes from beef farmed in the deforested amazon rainforest
November 2022 by Steve Frost
There were no staff on the shop floor. Had to go into the bakery to find someone to approve my purchase. I got outside and realised two of the three items I bought were out of date.
July 2022 by Sean Cook
The staff isn?t amazing but the prices and things they have there are great. I love going to this Sainsbury?s
July 2022 by ad moh
Too small & very pricey .. shame no staff on the shop floor..
July 2021 by Kenny Palmer
A lot of moaning minnies seen to be upset over the fact there isn?t much variety.... It?s a smal local store & hasn?t the space to cater for everyone?s selfishness & entitled wants. Well done at the managers ? go to Tesco if you don?t like the store here ?Myself .. Staff brilliant, Service brilliant ..choice is what you expect from the small stores ... Perhaps some of the rude people abusing staff there should go and lick a few dustbin lids or better still don?t forget when they enter stores there to remember to bring their manners & not leave them dropped on the floor outside
July 2021 by Claudiu Iordache
A really lovely lady called Ana helped me today at the self checkout. She was on lunch but she kindly took her time and helped me scan my groceries. Amaizing customer service and a really nice and clean shop!
