Useless as always. Today was packing material for a move. Boxes, bubble wrap, tape. After being directed to lighting where it wasn’t, the same guy suggested I go to Sainsbury’s to see if they had cardboard boxes (presumably round the back). Whenever I need a reminder of what a poorly run business is, I go to B&Q first.... read full comment
November 2023
This particular B&Q Chiswick store Has one of the best staff that I have ever faced in my life. Mr Rida was able to help me to find all the items that I was after even though All the other staff were asking me to leave because the store was closed Including the tails, but Mr Rida Was determined to help me all the way until... read full comment
October 2023
Inaccessible for me as there is no toilet apparently. It takes me long enough to get there and then get around so to be excluded from being able to shop in person because your store disables me is disgusting. I'll be sharing this with several of the MS and neuro charities that I work with.
We look forward to welcoming you in store at B&Q, your local Chiswick DIY store. Explore our huge range of DIY products, hardware and tools or browse your Chiswick garden centre. Most of our stores also offer a range of services including key cutting, free timber cutting and tool hire. Please continue to observe current social distancing guidelines, including wearing a face mask in store.