December 2023 by Malgorzata Kopec-Kaniowska
I had an absolutely delightful experience at Waterstones. The staff was incredibly courteous and eager to assist without being intrusive. I highly recommend this bookshop to anyone seeking a personalized and enjoyable book-buying experience.
November 2023 by Lucybeth Gafoor
Really rude staff member. Tall blonde gentleman had a really bad attitude towards my mother when we only wanted to ask a quetion. He spoke over her and then when she pointed out he was being rude he shouted after us as we left the store. Will not be shopping at this branch again which is very sad as I work in the mall myself and liked going there.As someone that's worked retail for mutilple years I think its ridiculous you'd employ someone with this kind of behaviour.
September 2023 by WILLIAM GEORGE HARRIS
Nice place for browsing and helpful staff
July 2023 by Deepa P
Did you know that Waterstones used to be called as Ottakar's..Following the takeover, HMV announced that they would be rebranding every branch of Ottakar's as a Waterstones. In July 2006, a conversion programme was initiated and within four months, every Ottakar's shop had been relaunched as a Waterstones.Waterstone's have recently unveiled their new branding. Appearing on their website and across their stores, the new logo ? a rounded, lower-case 'W' ? and slogan ? 'Feel Every Word'Being a book lover I visit every bookstore and scan through what?s new or trending ?This is not a big store and doesn?t have many sections but had some good offers on popular books ?
June 2023 by Deepa Pardasani
Did you know that Waterstones used to be called as Ottakar's..Following the takeover, HMV announced that they would be rebranding every branch of Ottakar's as a Waterstones. In July 2006, a conversion programme was initiated and within four months, every Ottakar's shop had been relaunched as a Waterstones.Waterstone's have recently unveiled their new branding. Appearing on their website and across their stores, the new logo ? a rounded, lower-case 'W' ? and slogan ? 'Feel Every Word'Being a book lover I visit every bookstore and scan through what?s new or trending ?This is not a big store and doesn?t have many sections but had some good offers on popular books ?
November 2022 by Jayne Sullivan
The people here are really nice and very knowledgeable. I?m not a massive fan of the shopping centre, but this is a highlight. Recommended.
July 2022 by natalie kate
Great shop for booklovers and the staff is lovely, however options are a little more limited since it got downsized. The sections don't offer as much options, and there are limited choices in genres as well.
April 2022 by Miatta T
Always get followed around or asked if I need anything in this branch of Waterstones which I find offensive, oppressive and utterly discriminatory. May need to email the CEO. I won't be popping in again in a hurry that's for sure.
April 2022 by Julia Ella
Always a pleasure to relax and read good books ??
December 2021 by Ray Pashley
Helpful staff and a well set out book shop.
July 2021 by Katarzyna Chuchala
Great choice of books and lovely helpful staff. Highly recommend this place.
July 2021 by Carlos Garcia
If they don't have it, they book it for you
July 2021 by Bert Hall
Since lockdown I read a lot, so they are my go to place for books, staff are very helpful and we place an order for the books not in stock, and will be in stock in a few days, they text me when they have them
July 2020 by Michael Baggs
Our favourite book shop. Massive sections for everything you can think of and a massive children's section that our kids visit a couple of times a week
July 2020 by N K
Customer service assistant helped order some books and gave great advice about click and collect to store with out paying first online.