atrocious customer service! I was served by the middle aged Asian lady who refused to look at me and say a single word throughout the entire transaction
December 2022
The volunteer working in the Ballards Lane branch (Finchley) was unbelievably rude :( I donated some items on Monday and when I walked in she did not smile or greet me but sat there stony faced aggresively pointing towards the back office, to indicate where I should leave the items. I have never come across such awful,... read full comment
