September 2023 by J
atrocious customer service! I was served by the middle aged Asian lady who refused to look at me and say a single word throughout the entire transaction
December 2022 by Cat
The volunteer working in the Ballards Lane branch (Finchley) was unbelievably rude :( I donated some items on Monday and when I walked in she did not smile or greet me but sat there stony faced aggresively pointing towards the back office, to indicate where I should leave the items. I have never come across such awful, unprofessional behaviour. These are free items donated by the public, there should be some level of kindness and interest to customers who have taken the time to bring in items that may benefit someone else. I will not be donating to this shop again.
October 2021 by Emaan Ahmed
It?s amazing shop
January 2020 by Jing Wang
A good place to dig some "treasures" with good prices. The charity shop I would like to support.