The shop assistant was extremely nonchalant about my request for help, and when I already got back to board on the plane, the assistant came back to me telling me they wanted to check my payment. I went back with him, but the shop manager didn’t even keep the payment record and they forced me with a very rude attitude... read full comment
October 2020
The airport only place where you have buy thing less costly on Terminal 5. Less choice of food and drinks. No staff to guide or ask. Staff was little rude to me while billing. Overall not a good experience.
October 2020
Self service requires scanning a boarding pass? For what reason? Anyways, scan it and it says seek assistance. Cashier comes over to override. Continue to payment step. Again, it pops up an error saying I can't progress. Cashier comes over again to override ?
